Citizens Bank Harvard St, Brookline

Larissa Santana Very nice and polite banker and so easy to explain the situation every time I come to her she sorts out everything all thanks to citizens Bank

Excellent customer service - a lot of care goes into making sure every customer who walks in feels welcome.

Just left this branch location, after the horrible experience at the 315 Harvard street location. where a very nice friendly Black male teller(wish I knew the brothas name) tells me he can only give one roll of quarters. Which is perfectly fine and understandable. We then talked about the Red Sox and their playoff hopes. Without a conversation about sports, this branch's customer service is light-years ahead of the 315 Harvard street branch.

I love this citizens. The staff is great and friendly. They’re all super personable. My overly obnoxious friendliness doesn’t get ignored here.

Staff friendly, clean. All I needed was to cash a check. But Citizens charges a $7 fee to cash a Citizens check! I am not a citizens customer and never will be. Unbelievable.

Friendly staff. Convenient location. Although I do most of banking online, I still visit this branch from time to time, for transactions that I can't do online. It's great to have that options, both online and offline.

They have a very friendly manager and stuff . They help you with any questions or problems you have

Too dark and secluded for a late night withdrawal.