Chase Bank 2nd Ave, New York

This branch NEEDS to fix their card reader at the front door for people who use machines to bank after hours. Standing outside in the snow with a bunch of other customers trying to get in with our chip cards and it just doesn’t unlock, regardless of how you put the card in or even with RF reader. Apparently it works if you use a Citibank card…

Worst service ever.They closed my account without any explainstion and refused to give me the funds that cleared through the account when they promised that they would be absilable. The manager rdfused to give me last name snd said a check for 700.00+ would be mailed to me. Even the customer service rep apologised for the managers behavior and said that he would file a complaint. He said it happens all the time. This is the worst bank I have ever done business with ever. I hope the SEC CLOSES ghis Bank for fraudulant and illegal practices.

Easy to see right off of 2nd Avenue servicing the Lower East side and the adjoining areas of Manhattan. Parking on the Street is available but it fills up fast especially at night and on the weekends. Moderately clean facilities. Personal loans and mortgages are available. We will most likely be going back.

Great Customer Sevice. The branch manager is polite and very attentive to my needs when I visited the branch on Feb 2017.

Very nice banktellers and extremely clean interior. Classy.

I found Stephen T. helpful, friendly, patient, and efficient.

Very nice staff. Very helpful and informative.

Oh what a great experience thank you chase