Capital One Bank Broadway, New York

Without a doubt hate this bank. You make an appt and no one is there to help you. Everyone is hanging out, no one actually cares. Save yourself a lot of aggravation and go join a credit union. If you have any issues there’s no one to talk to.

Every time the ATM outside to deposit money and got a problem it wouln't take your money to your account nor give it back to you, the staff is gonna ignore this too. don't use the ATM things outside.

Awesome space. There are power strips under the communal tables on the first floor as well as a Pete's Coffee shop. The place isClean and well lit. The bank is on the second floor. The ATMs are on the first floor as you walk in. There is a kiosk in the center where you can check in as well as greeters to help direct you to the right person for your banking needs. I hope they open something like this at City Hall.

Racist spanish bank teller kicked my friend and I out of the cafe area because there was "no food allowed." We see people eat there all the time, in fact someone was. She was being so mean to us, and kept walking back and forth and giving us dirty looks. My friend and I will be transferring banks immediately. We want no parts of hatred or bigotry.

Just because you are working a cushy bank job during a plandemic it does not make you a martyr. But hey, I am sure it breaks the ice on those Tindr dates. The service at this bank is substandard. The employees act as if they are doing you a favor gracing you with their presence.

This must be the slowest Capital One bank location I’ve ever been to. Tones of employees are walking around doing nothing but no one wants to help you do a basic banking.

Very nice place to relax. It’s nice a cozy. It seems like a place like this will be overly packed, but surprisingly it wasn’t they have plenty of tables and chairs. You can charge your devices in one of the many outlets. If you want to people watch this is also a nice place with a great view to do so. The large screen has so many different back grounds it’s the perfect place for a mini photo shoot

Thee worst! I went in today to do a cash advance and then deposit those funds into one of my capital one accounts. I was rejected from this service because of my identification. I have a passport card as an identification not a state ID and apparently my passport card is not valid which I never have heard in my entire life. I myself work in a bank and I was shocked. I ask why and the answer was “ how can we verify your signature. I am a client of this institution trying to withdrawal to then deposit into this institution. This is a passport card way more valid then a state ID I don’t get it. Capital one needs to hire people with more knowledge especially in busy locations. Very annoyed by the situation and have NEVER heard of a passport card being rejected.

Excellent Bank I had wonderful professional Service when I did my business there. If you choose this Bank location do make sure you have proper identification because they don't play no games when it comes to identification, and no a passport is not a valid replacement for a state identification card 😉

It is a very beautiful place. Bank and coffee shop together. I bought a cup of coffee. It was good on the day of Tuesday 02nd, 2019.