Self Reliance NY Federal Credit Union 2nd Ave, New York

Thay have literally the best rates. Personal approach. You become not client only but member of the Selfreliance with all benefits attached ( voting, sharing proceeds-better interest rates ,etc) They’re very open and welcoming. Have had 2 house mortgages with them. Many ATMs around me ( Costco for example) serving free their debit/ATM cards. I know I don’t even use fraction of their benefits. They speak Ukrainian, Polish, Russian if needed . Highly recommend

Tried to open account and never opened. They received my application and notarized copy of all documents. After a week I called to credit union and asked them about the status of my application, BTW to reach anyone from Member Service is not possible and nobody will call you back, and received the answer " The application is not completed correctly". I asked for new application and told the person from Member Service to hold all other documentation and attached them to the new application. Call again, before mail the application and they told me that all documentation has been shredded and I have to do everything again. Nobody even try to contact me before that. Stay away from them because they are very unprofessional.

My family has kept bank accounts here for generations. After the bush-era Bank crimes and financial meltdown, I decided to move all savings to a credit union, much better place to invest.

Better than the Neighbours that surround it in decimated East Village.

Good rates on CDs Bad customer service - called to get my online password reset, took 5 phone calls before someone got back to me

Very poor customer service. Will not return phone calls and employees are generally rude. Only reason I bank there are for the rates.

Best place for your money!!! Staff is amazing!

Best place for your money and to do business!

Nice team. Will always help with different things. Never had any problems. Very satisfied. I have been in this bank for over 23 years. Thank you to all the employees.