Chase Bank Beacon St, Newton

Shout out Liam King for the best client service I've ever gotten from a bank. I went in two Saturdays ago to appeal a business credit card rejection (that I thought was a mistake) after spending 2 fruitless hours on the phone with Chase the day before. Unlike the phone team, Liam was a great listener, pleasant to spend time with, and willing to help. He jumped over numerous hurdles during the application appeals process, found the issue in the system, and got me approved for my company's card on the spot. And as if that wasn't enough, he offered to help deal with this issue for other employees at my company if it happened to them. 5/5 stars, would recommend Liam at Newton Centre Chase to anyone.

Worst branch I have ever been to. No service at all. All bankers and tellers there pretend to be busy to avoid the work which they think it's not important. Never try walk ins at this branch. They will keep rescheduling you. Worst of the worst!!!

It was my first time at Chase Bank here and this branch was beyond expectation. They (always) have someone waiting for helping everyone and it was impressive. They also have coloring books for kids, I found what a smart and considerate idea! :) Abbas was very helpful and fast! They have their own parking spots for customers.

I was very happy with this branch, I couldn't be more impressed. I went there to open an account and the banker there was very knowledgeable. His name is Odday and he did a great job by answering all my questions and telling me about all the benefits I get for opening a new account. He also introduced me to his manager who came by to make sure that things are going well and all the customers are happy with the service.

They did a wonderful job of turning my negative situation around. I think they’re a wonderful staff — although I was frustrated at first - Liam turned it around and helped me tremendously. Thanks folks for your efforts. Tom

Did you Newton friends know that Chase Bank makes huge investments in the fossil fuel industry are the largest of ANY OTHER BANK IN THE WORLD doing so? They are making climate change worse so stop using Chase Bank until they get out of bed with Big Oil and stop loaning more money to the fossil fuel industry than any other bank.

This is a new branch. The folks here are very friendly. They helped me to open a CD today. I'm very happy with their customer service. Good job!

Great services and helping customer solving the issues. D Abbas (I hope I got the name correctly) provides great assistance. Thanks

Branch is terrible. Don’t waste your time here. Needs a change in management.

The service was excellent!! Will definitely return.