Chase Bank Townline Rd, Mundelein

The ATMs at this location are constantly out of order. There are 2 outside and 1 in the lobby, and I can almost guarantee at least 2 of them are out at any given time. Just went there now and all ATMs are not working. Terrible.

Good people working there but they have no authority. Me and few people I know had their accounts suddenly closed for no reason. Local branch says they don't know as corporate decides to close some accounts for some reasons they don't know. Go to local bank best

Eve is awesome! She was really helpful with my business and personal accounts. I strongly recommend👌

If i could rate this bank 0 stars then i would. This bank lacks a lot of professionalism. They often mess up business transactions through the drive thru and they are aware they're phones don't work so you cannot contact them about the mistakes they made unless you drive back, and you have to go out of the way to make sure the situation is taken care of. this is maybe like the 5th time they have messed up a transaction and the situation is always the same, either get people in there that can perform the job, or fix your phones so customers can address issues outside of the bank.

Easy to Open a bank account. Banker Eve Santana helped me in opening my bank account. Thanks.

Called 15 times and could never get anyone to answer the phone. No hold or voice mail option. Just disconnects you after about 10 rings.

Amazing bank I feel safe and trust this bank when it comes to secure my money. the place is also very clean and looks nice.the people and bankers are also really nice and not invasive.

Doesn’t have an option to accommodate people who don’t have a car and need to visit the bank to see a teller (Despite being in a pandemic). No option to call in advance to see if they do. Had some important work to get done and could not. Ruined my day.

This is the seventh time in 3 months I have stopped at this Bank where their ATM no longer gives cash. Please fix this, thank you!

This branch is worst bank I’ve ever seen in all other banks, no coordination among the team.