BMO Harris Bank S Illinois 83, Mundelein

Great customer service at this particular branch. My overall experience with BMO Harris has been amazing. I recently miscalculated monies coming in/going out and ended up with a $36 penalty on one of my accounts. Fortunately for me, a $36 fee is not the end of the world… but it did leave a really bad taste in my mouth(especially with the current interest rates). I had chalked it up as a lesson learned(use a calculator next time 😊). I remember talking with my mom that morning, and she could tell from my voice that I was in a bad mood. I remember her telling me, “oh, just give Harris a call.” I called and spoke to a BMO Harris rep, and that $36 fee was reversed with very little effort. The miscalculation was 100% my fault, Harris Bank didn’t have to reverse the fee… but they did. I’m happy to know my loyalty to this bank over the last decade was valued and reciprocated.

Be little careful when you’re opening a bank account here, if the banker is not paying attention they will throw you in mess with too many mistakes. Inquire as many details as you can when opening account because the bankers really do not know the stuff; they will not apologize if they don’t know.

This BMO Harris Bank branch is horribly managed. I have experienced repeated fee errors that require visiting the bank to resolve. In the last error, the branch manager insisted that I open an additional personal account or he could not give me the bank error refund. A ridiculous requirement. Also, after being able to cash personal check for years based on my business accounts I was informed they had a new policy and could cash a personal checks. I have moved all accounts. Banking should be frictionless....this one is awful. On the positive side, the bank tellers and staff are quite personable.

Finally found a bank that has great customer service and is knowledgeable on all aspects of my banking needs as well as very reasonable rates. Manager Robert is outstanding!

I'm very happy with the customer service at BMO Harris Bank , every time I have issues they always help me and fix the problem fast . The manager is also very kind and friendly .They have a positive company culture !I would love to be part of their team. Ona

Does a good job for what it is, a small branch . Nice staff. BMO however isn't competitive with it's saving rates.. you need to keep an eye on your account s

Service is horrible. They won’t let you go in the lobby. The tellers are not trained well enough to handle the more complicated transaction. The manager talks you to death and thinks that’s service. Terrible experience.

Rude and very business unfriendly. and you can’t transfer money between accounts electronically. They’re also not on Zelle Pay. This bank needs to come into this century!

Been with this bank 12 years. Great company

Does this bank even exist? Remove it from Google