Chase Bank Point Fosdick Dr, Gig Harbor

While I am upset that Chase put my $500 check on hold for 8 MONTHS, I will say that Patrick should be given a raise! He helped me get my money back- something that the staff at the Borgan Blvd location seemed to find too difficult. He actually did what the staff at Borgan failed to do for 8 months in a matter of a few minutes. Overall, Chase is still awful and I’ll never bank with them again but this branch was helpful.

I will have to vote with the horrible service crowd. I went to the branch to clear up a problem. They gave me a number to call in the PHILLIPINES! BUT WAIT: when I got home and called, they told me to go to my local branch! You can't make this stuff up.

Since moving to this area I've had to visit the bank on multiple occasions to speak with bankers and I've had consistently positive experiences. From pulling up old banking records and wiring money to having temporary checks printed and asking general questions; I've only been met with helpful service.

Least helpful chase branch in the greater tacoma area