KeyBank Olympic Dr, Gig Harbor

Warning! Do not use this branch! The customer service is terrible. Use a local bank with a good culture that actually cares about their customers rather than nickle and dimming.

Tuesday September 17th I was given the wrong paycheck from my employer, but I didn’t notice it because I trust that person giving me the right check. I walked into this Key Bank to deposit it into my account and it went through. The bank employee didn’t double check and ask if I’m sure I want to deposit someone else’s check into my account, the person just handed me a pen and had me sign the slip of paper and the wrong check went in my account. After my employer realized I had the wrong check, my account was frozen so when my date with a woman occurred I had no money and couldn’t pay for lunch or a movie. Now someone else’s check is in my account, along with my check deposited today. So the plan is to drive all the way to this Key Bank, pull a maximum of $305 a day and turn it into my employer so my co worker can have their money. This is will be a 3 day process over this inconvenience. I’m not happy with Key considering I get declined every other time I want a drink or snack from a vending machine. It’s embarrassing when I get declined when I call to find out I do have plenty of money for a snack, and asking a woman to pay for the first date.

Terrible manager. Just awful drive to borgen ,worth it. She is lazy and doesn't train employees well

Except for the fact that Starbucks customers take up ALL the parking for bank customers, they are very nice.

As soon as I walked into this bank I was treated like a long time customer! Wonderful group of folks.