Chase Bank Rte, Cherry Hill

Sayantani provided her time to assist me with a simple request. At a time where Chase is experiencing labor shortage at Thier call centers, Sayantani went above and beyond to get in touch with a claims center regarding my charge back dispute. Very grateful for the experience and would recommend this location.

I waited over 30 minutes to be seen. I was overlooked and customers like me, a walk in, were taken before me because their request was ‘easier’ as I was told. I wanted to open a student account for my daughter. Evan, Ethan (whatever the name) said he’d be right with me as other employees ignored me. It was a bad experience and my daughter was disappointed. We left without opening the account.

Great staff! I go out of my way to do business here

I absolutely love the Cherry Hill branch, they are not only welcoming but they are all knowledgeable and if someone doesn’t happen to know the answer immediately know who to go to that does and can help. We actually opened up our business account at the MARLTON location, are nice people there but most of them are “green” as in NEW to the Financial world or maybe it’s just chase has different policies either way the Marlton location seems very inexperienced and unable to help us with our business needs . If it wasn’t for the cherry hill branch manager Kristin P. I would have closed our business account by now .

I had a really pleasant experience. Not sure if I’m spelling her name correctly but Yanica did an excellent job assisting me at the bank and was quick and informative. Truly appreciated her service!

Horrible experience with Chase Bank in Cherry Hill, NJ.

unfriendly customer service, two males chatting in the room not being helpful , two females standing in the hallway smiling but know nothing , and are not helpful. Disappointed.

The customer service at chase was above and beyond! They were very helpful and friendly.

Finally a chase bank in Cherry Hill!!!! In convenient location!