Audi Cherry Hill NJ, Cherry Hill

I had a wonderful experience at Cherry Hill Audi. From the moment I walked in to the moment I left, Andrew answered every question and made everything very easy. I came back a week later and left with my brand new car! Signing and leaving went very quick and smooth, and Andrew showed me everything I need to know about my car before I left. I love driving it! Thank you!

Stopped in to check out a pre-owned Q5 which I found online. Andrew Garber was extremely helpful in showing me the vehicle. What I valued most, was when I encountered some obstacles with my trade-in vehicle which could have derailed my purchase, Andrew's efforts to overcome those obstacles went above and beyond the call of duty to solve the problem! Anybody can sell you something when there is no problem. It takes a special person to tackle a tough situation and make it right. Looking forward to long and satisfied relationship with Andrew and all the staff at Cherry Hill Audi!

Poor communication. Didn't even work on putting our order through until I called several times for an update. Receptionist was never able to connect me to a manager to help resolve the issue. After 4 weeks I was told my car wasn't even ordered, and that they wanted me to sign all the paperwork before they would order the car. In their defense, this was a little complicated due to our request for European pick-up, but that's no excuse to drop the ball or to keep us from speaking with management. This is not an Audi problem, this was a problem with this dealership in particular. I will NOT be recommending nor using again. This is a shame, since we are always on the lookout for a good sales person and were willing to give these guys a shot. (We've purchased 8 cars in 8 years. This is our 3rd Audi.)

I don't normally write reviews, but I must say Cherry Hill Volkswagen went above and beyond for me. Bob Gale and everyone else involved in the sale were great! The were courteous, approachable and put me at ease throughout the process. They have earned a repeat customer...kudos to the entire staff!

My wife just gave birth to our first child, so between being a new dad and working full time between 3 different offices in NYC, time was not something I had a lot of. I contacted Bob Gale regarding some CPO GTI's. None of them fit the bill at the time, but 2 months later he calls with one that had everything I was looking for. Most of our dealing had to be done over email again due to time, and Bob was great to work with and always quick to reply. They gave me a great deal on my trade and on the CPO GTI. The staff are very friendly and helpful. I highly recommend Bob Gale and the team at Cherry Hill.

I worked with Cindy! She was excellent and made me feel really comfortable about my purchase! She was very welcoming and made the process simple. I am very happy with my 2018 Audi s5 sportback!

Place is not that comfortable if you have to wait. Excessive wait time to check in. Car sometimes comes out greasy inside of the salon with mechanic's dirty fingertips all over. They don't cover the seats or take any precaution to keep the inside of the car clean. In addition, it's always a problem to schedule service. They don't pick up the phone. Have to call several times every time. Can you believe this place sells $70K-$100K cars?

Was a terrible experience. We made an appointent. Bodur was the ONLY employee who tried to help us. While. she was helping TWO other customer groups. One man. ignored us. Said he woud "try to find" somebody to help us. Even though we had scheduled an appointment. He went on to help another customer who was more to "his liking". After 40 minutes. Of waiting. We left. We will not go back. Due to the surprising. And disappointing! Lack of customer service..

On Oct 3, my husband and I leased the Audi Q5. Our sales representative Andrew Garber was great, knowledgeable and a pleasure. This was out first lease, but 2nd Audi. Our 1st Audi, the A3 and Andrew was our sales representative then also. Our first experience with Andrew was so amazing that we wanted to give him our return business. He made the transition from the A3 to the Q5 flawless. Way to go Andrew. Your patience, understanding, attention to our needs and desires was and is above what we were shown at another high end dearlership. Thanks for all you have done.

Thanks to Mark, Myles, and Andrew .. for an incredible experience getting me into my new 2016 Q5!!! You guys made the process easy and clear. You were all extremely friendly, knowledgeable, and trustworthy. I really appreciate all of the work and effort you made, so I could get in and out with a gorgeous new car .. that I absolutely LOVE!!! You guys are awesome!!!