Certified Enrollment Center Irvine Center Dr, Irvine

"This is Corrine, who do i have the pleasure of speaking to?" Don't you have my name attached to my phone number in your system? Corrine hung up. I called back and spoke to Matt. Told him I was rudely hung up on and he said "sorry to hear that" and hung up too. Real organizations that call you already have your name attached.

I've currently been with this company for almost 4 years and somthing isn't right. They told me after 10 years my student loans would be forgiven as long as I work for a job that was hired by the state. But I dont believe in 2028 they will pay off my loan. When I talk to them they seem as though they are.in a small room taking calls. They can never send me out any documents ever. I do not trust them.

Total Scam I received their number as a possible method of loan forgiveness. After giving a bunch of my basic info, I was told it may be close, but they think they can get me approved. And guess what I was approved. They were able to reset my FAFSA login (making me think its legit) and told me they could get me into the program and loan forgiveness for only $49/month. After more conversation, I started asking more questions and the rep got more and more anxious and testy. So irritated to the point he told me, as long as I have been on the phone with you, I could have helped so many others. Of course, as a potential customer I wasn't too happy with his tone and told him before I E-sign any documents I want to know what I'm getting into. I asked him what company they are he hesitantly told me Certified Enrollment Center, a doc prep company. I wasnt too thrilled at this but proceeded forward. Only to find out the $49/month was actually $199/month for 6 months and then $49 the rest of the program. But wait, Joe made a mistake it turns out its not $49, its $132/month. At this point, I knew something wasnt right and stopped the process there. Joe said he understood and I could call him back tomorrow with a decision. I asked him to email the documents and more about the program and of course they couldnt because of company policy....YEAH RIGHT. I dont know if they are legit company, but I can definitely say they are shady and I wouldnt trust them as far as I could throw them.

Certified Enrollment Center makes promises they can't deliver on. Before you sign up for their $1550 fee do your homework. They promise a lot and don't deliver. I responded to their call and was told that my Student Loans can be put on a ten year repayment period and a ridiculously low monthly payment. The customer service rep was less than honest when filling out the income tax portion of the form. I was given the impression that the CSR was able to look at my loans and told me I was qualified for the Loan Forgiveness Program. Unfortunately, I took the bait hook, line and sinker. At the end of paying them $1500 I found out that my student loans were not eligible for this program. When I called them about the notice I received I was told to resubmit the paperwork. Again, the same denial was received (I was close approaching the definition of insanity). Knowing that my loans were not eligible for the program would have been nice to know prior to agreeing to the $1500 fee. So, again, before you sign on to their "pie crust" promises do your research you will find that what they do for $1500 you can do on your own. They don't have some magic access to the Dept. of Ed.

I went to nursing school which racked up a lot of student loan debt. I have tried so many companies to get my payments lowered (they only took my wages and never helped me). I was so beyond done trying to get from under these student loans, I swore no one could help. I have seen it time and time again someone acts like they want to help but then they expect someone to pay $600 a month and that is not realistic. I was beyond excited when I started to talk with Robert with Certified Enrollment Center. Robert had open lines of communication day and night always answered calls, responded to emails and messages left for him. He broke down what was needed to get my student loans consolidated without wages being garnished. I will recommend this company to everyone I know. I am real person and so thankful. now, I am in good standing and loans are consolidated. Please reach out to them ASAP, you wont be disappointed.

Thank you Jasmine for helping me better understand the status of my loans and taking the initiative to create assurance for my confusions. You are awesome! The feedback that I have for certified enrollment center(at least for my experience) is that I wish they would be more communicative and supportive for the status of my loans. I often found myself calling the center because I wanted updates for my loans and reminded them about payments from my previous provider. It would be more helpful if they reached out often to assure the progress of my loan application. This is a big deal because I am no expert on this matter and I am trusting this organization with a lot of money. Besides that worry, every time I voiced a concern over the phone, they were helpful and informative to the best of their ability. Speaking with Jasmine recently inspired a lot of ease because she made sure that I received all the information that i needed. Thank you.

Beware!!! I received a call from Certified Enrollment Center. "The counselor" as he indicated. Apparently my info is in some data base because I am disabled and owe student loans. He told me that I would lose my disability check if I didn't pay his enrollment fee into this program that Obama set up to forgive my student loan debt. I was skeptical at first this is possible although I did initiate the payment because of his persistence to me losing my only income. I then started doing research into the matter to find out that the program actually does exist and will forgive or defer depending on each individuals circumstance. Most important no company should charge to get this done. I immediately called to get a refund and was transferred to another counselor she was adamant that the company was legal after i explained to her my claims of fraud. Thankfully my bank investigated my claims of fraud and refunded my money. If this has happened to you call your bank and ask for a refund. No one deserves to be taken advantage of.I suggest report them to the Department of Education as i already have for there predetory tactics and charging fees that aren't suppose to be charged. This company doesn't even truly list there address total fraud!!!

I worked for them briefly until things wasn't adding up. Their number one way to scamming you is getting you to help them reset your fasa login. After they do that they ca access your master promisary note and then they have all of you information. SS number references address all at the time of your loan signing. They trained us to get into your loan information as quickly as possible to download your loan.txt file. Resulting in knowing all of your loan details making it look like we was legit. The address for this place is a shopping plaza i can assure you thats not where the shady call center was than changed its company name daily on the wall. I no longer work in phone sales. I quickly got out and work a honest dollar for fear I was doing something wrong.

I got a call from them around October regarding my student loan forgiveness and the process went by fast and I was very happy with the person who called me! But For some reason I keep sending my federal income to them to complete my application and they did not receive it and as months passed by, the due date for my loans with another party got closer so I gave FSA a call and i got the best customer service through Treicy. She helped me out through the entire process very patiently. I am so glad I got her on the line! If I need any help in the future she will be the one I will be contacting from now on!

These guys set me up with a $0 dollar monthly payment on my student loan debt. I had been paying $300 per month prior to having Certified Enrollment help me out. I am really happy with the results and I will recommend this company to all of my friends. I tried to consolidate my loans before, but was given a very high payment. I am glad I found Certified Enrollment Center.