The Insight Team - NEO Home Loans Spectrum Center Dr, Irvine

I have purchased my first home and refinanced with Ryan and his team, and both experiences were great. Buying my first home was stressful, but I am so glad I chose Benchmark to finance my mortgage because that part of the process was so easy and stress-free, and they explained everything to me every step of the way. The whole team is very professional. When I had questions after business hours or on weekends, I was so surprised to have them respond right away with answers to my questions. When rates dropped, the team contacted me to refinance and lower my monthly payments. Closing was quick for both transactions, and as a little bonus both times they sent a gift basket after closing. I look forward to working with them again in the future.

Very friendly and professional. He and his team were with us - first time homebuyers - every step of the way. Particularly useful are the financing options he provides as online worksheets to show cash needed to close, monthly cashflow, etc. Definitely more transparent about all of the costs/fees involved when comparing communication style against other lenders and brokers. We switched buyer agents and ended up purchasing another property, but Ryan's team proceeded with us without any gaps or hitches. Even more impressive was that his wife gave birth late in our loan contingency period, and the process went ahead as if everything was still "normal!" Big A+ to Ryan and his team.

I've done 2 loans now with Ryan and his Team. Their customer service is outstanding. They really have a great team put together and pay attention to the little details. I had lots of questions the first time around getting my mortgage and they were never too busy to answer. They got back to my emails quickly even on weekends. The special touches were nice too! I highly recommend.

Was a real pleasure working with Ryan, Darcy, and the entire The Ryan Grant Team to purchase our first home, then just several months later to have the home refinanced as a great rate. The process was easy and straightforward with good people we trust entirely to look after our best interest every step of the way. Highly recommended. Thank you

Ryan Grant and his team took the nerve wracking experience of buying a home and made it easy. They went over every detail of the mortgage and what I need to know about owning a home. They did the leg work and answered all of my questions with a positive attitude. I would recommend him and his team for any home buyer! Thank you for everything!

Working with Amit at the Ryan Grant Team has been my best mortgage experience to date! The experience has been very personalized and Amit was available for questions anytime. Darcy was also wonderful to work with and extremely quick to respond. I would highly recommend Ryan Grant and his amazing team!

My wife and I have worked with the Ryan Grant Team on two different occasions and found the entire team to be a pleasure to work with. Whether you are looking to purchase a new home or refinance an existing one, I can promise you that the entire process will be much easier teaming up with the Ryan Grant Team versus going directly through one of the major financial institutes. The game changer is that you will have an incredible TEAM of individuals working with you every step of the way will always answer your questions no matter what time of day it is. Thank you Ryan, Darcy, Amit and Joseph for making the funding process a walk in the park for us!

Ryan and his team were fantastic to work with! Our family had been dreaming of purchasing a bigger home and we wanted to make sure that we went into the process with much care and diligence. Ryan and his team answered all of our questions and concerns, and we especially appreciated how quick they were to respond and move to action. I would definitely recommend this team to anyone who is looking to purchase a home!

I cannot say enough great things about the Ryan Grant Team! I have worked in the real estate and lending industry for the past 14 years and I have never seen a lender that is even remotely comparable to Ryan Grant and his Team. When I was purchasing my current home I originally planned on using one of several personal friends that I know in that industry but the sellers’ agent highly encouraged me to use this lender. Since we needed this loan to close in 30 days she stated that she had never had a problem with them closing loans on time, and most of the time they were in a position to close early. To appease the seller (and know that if there were any issues with loan closing it was their recommendation that put us in that position) I agreed to work with them. I promptly called and I spoke with Ryan personally. He stated that his team would be contacting me and very quickly both Amit and Andrea called to introduce themselves and walk me through the process. One of the first things you will notice is how incredibly friendly everyone is. I almost thought it was fake to have that many nice people working in one place but, as you go through the process with them, you realize that they actually are a genuinely nice group of very friendly people. They also stated that they wanted to have a sit down meeting to go over several financing option. I had not been offered this by the lender I used for my previous home and the majority of the dozens of lenders and brokers I know do not request to specifically meet you in person unless you specifically request it. To be honest, I went thinking that it might be a waste of time since I was sure I knew what I wanted in my loan. I was wrong! After meeting with Andrea and sitting down with Amit I changed my mind and worked out an option that would leave me with a lot more money in the bank for virtually the same monthly payment. From that point on the transaction could not have gone smoother. Every single time I called my phone call was either answered (with a friendly personal greeting from Ashley) or my phone call was returned within minutes. Every time I submitted paperwork it was promptly reviewed and the fact that they are a direct lender as opposed to a mortgage broker helped make the process effortless. Since the documentation was being reviewed so quickly I realized that this transaction could probably close sooner if I continued to get them the information they requested promptly. Sure enough, after speaking with all parties involved, we decided to close this transaction in 3 weeks instead of 4 so that the home would close by Christmas and they pulled it off! After closing I received a phone call from their Post-Closing Manager (John) who explained the role of the lender going forward and explained the steps they would take from that point forward to manage my loan throughout the years. Again, more personal service that I have not seen with a lender before as a typical process is the “wham bam thank you ma’am” kind of service as they are just trying to get as many loans pushed through as possible and you are typically just a file number. Throughout the entire transaction the Ryan Grant Team sent several personal touches that, again, I have never seen a lender provide which made the experience even that much better. After this experience I can say that I will always call their team first for my lending needs and I will absolutely make sure to recommend them to everyone I know purchasing or refinancing a home, or even people who are wondering what kind of options they have for future real estate goals. Thank you Ryan, Amit, Andrea, Ashley, John and everyone else who worked with us throughout this transaction. You really are a superior team!

Ryan and his team are the best. I just completed two refinancings with them on excellent financial terms, and the process could not have been easier. Aside from the painless signing session -- at our home -- everything else was done online. And they communicated wonderfully, making sure I knew the status of the transactions at every step along the way. I can't imagine turning to anyone else for a mortgage loan.