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Capital One Bank Greenbelt Rd, Greenbelt

4.1
(6)Loan Agency
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7515 Greenbelt Rd, Greenbelt, MD 20770, United States

+1 301-614-2400

https://locations.capitalone.com/location/branch_61315/

  • SaturdayClosed
  • SundayClosed
  • Monday9AM–5PM
  • Tuesday9AM–5PM
  • Wednesday9AM–5PM
  • Thursday9AM–5PM
  • Friday9AM–5PM
CLOSED
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    Reviews

    4.1/5.06 Reviews

    J

    Jabari Clark
    5

    Very impressed by staff. Extremely attentive and prompt. A customer service representative warmly greeted me and triaged me very professionally and friendly. She answered my questions and sought guidance when necessary. The lobby was well kept and the lines moved appropriately. I had a very positive experience and will use this branch in the future.

    Response from the owner

    Winter can be cold, but the furnace isn't the only thing keeping our branches warm - come for the friendly service, stay for the corny jokes! :-p In all seriousness, thanks for sharing your kind words... this review has us busting out the dimples in a big way. ^JG

    L

    Leslie Smith
    1

    The customer service here is a hit or miss! I usually use the ATM, but once in a while I will go inside, and sadly, I always end up regretting it. The tellers are unwelcoming and it seems like they would rather be somewhere else. I’d rather inconvenience myself and find another location before going back to this branch for ANY services other than the ATM.

    J

    Jenifer Canales
    1

    Horrible. I waited 1 hour for them to tell me I cannot get a temporary debit card. While waiting two of their customers were arguing and they couldn’t control it or handle it. I work for Retail And Customer Experiences. By far this was one of my worst experiences ever.

    Response from the owner

    This certainly isn't the experience we're looking to dish out, and we appreciate you taking the time to let us know that we missed the mark here. We'll be getting this review in front of branch leadership to ensure that your voice is heard. ^VS

    S

    Shirley Tucker
    5

    The staff is very friendly and helpful. The lobby is always very clean and there is minimal wait time.

    M

    Melissa Reyes
    1

    I go inside to depsoit some money the lines afe big so i wait. Out of nowhere this giy ask me what im here for and he sends me outside to to deposit money outside. Maybe you should stop standing around the bank and get behind the those glass and actually do some work! I came not because I don't know how to use but had questions that need to be answered

    Response from the owner

    Melissa, we did not want you to feel that way, just wanted to share different ways of banking. We do appreciate and thank you for your feedback as it is very important to know how our customers are feeling. It will also be shared with our branch leaders.

    K

    Kiesha Muhammad
    5

    I am always able to get what I need done there because there are no long lines

    Response from the owner

    Thanks Kiesha. We'll tap the team with this review for you.

    Personal loan Providers Nearby in Greenbelt

    FAQs

    • 1. How to Make Contact with Capital One Bank?

      You can make a phone call at +1 301-614-2400 or enter their website and fill out the request form.
    • 3. How Can I Get a Loan from Capital One Bank?

      To get loans from Capital One Bank, you can fill out the request form on their website or visit their physical store. You may have to go there with your vehicle when getting title loans. Enter our website to get further info about online title loans.
    • 5. How Should I Do If I Am Unable to Repay My Loan?

      Missing payments on a loan will result in negative impact on your credit. Make Contact with your lender when you are likely to fall behind on the repayment.
    • 2. What Is The Location of Capital One Bank?

      You can find the store at 7515 Greenbelt Rd, Greenbelt, MD 20770, United States. View maps and get your direction to Capital One Bank.
    • 4. Is Capital One Bank an Agency or a Lender?

      Capital One Bank is a Bank helping you solve your financial problems. Enter our website to get small personal loans for unexpected financial events.
    • 6. Does Capital One Bank Offer Loans for People Who Have Bad Credit?

      Yes. You are likely get loans with Capital One Bank if you do not have a good credit. It is also available to get personal installment loans irrespective of your credit ratings through our platform. You can also obtain more details about installment loans from this site!