Capital One Bank Cross Bay Blvd, Queens

ATMs always clean. Rarely out of service. Parking lot is tiny, detracted star. Cashier service is understaffed when there's very long lines of customers, detracted star.

Inadequate Apple Wallet services. Was unable to open the door or even use the drive thru with my Apple Wallet even though there is a reader there. Will be reconsidering banks at this time.

Quick and easy ATM run. Deposited cash, and the machines have $1 and $5 bills. Very excellent.

Slowest lines and understaffed during lunch. Should know by now that people in the neighborhood go to the bank during lunch. On top of that, today there were 10 people on line one of the tellers, the young man with very short hair, left the booth for break, knowing full well that there's a huge line. Worst service.

Lines maybe slow but they were very helpful and solved all concerns

Worse bank ever, customer service people don't have proper training nor does their legal department. They lost my father's account!. They placed it under a different name. They gave me a very hard time when I went to close out my account. Be very careful with this bank.

I want to say capital one is the worst ever to deal with I've had a credit card with this bank for a couple years and because of my name being what it is I was audited during the holiday I was giving absolutely no notice they were going to restrict my account and then after telling the supervisor of what was going on I was given the cold shoulder! I was told I had to fax my documents even though I had my credentials on my person ! I'm so mad I might just cancel my account with capital one ! I never expected any special treatment but as a first responder who works and helps people in the same area I thought I would have been treated better and got less attitude!!

I went there today, there was a very good service, they were very good, they dealt with me, I had a girl, she was very nice and listened very well and solved my problem. She name is Kyeosha hill Thank you very much

So annoying ATMs don't work properly trying to deposit 2 of 100 and won't let me this is the 2nd time it does that same at same location.

Worst bank branch ever seen - slow - long lines