Capital One Bank Baltimore Ave, Beltsville

I just came into the Beltsville Branch to inquire about opening up a checking and savings account. There were 5 Tellers total, 1 with a customer and two on the phone conducting business. The two that appeared to have the ability to assist just sat there. One young lady got a up and walked away, while the other older lady continued to, what looked like paperwork, focus on her task instead of helping a customer. Horrible experience, as I was the only person in the line for 5+ minutes. I will not be coming back.

I went to Capital One branch located in Beltsville, MD at around 4:45pm. The doors where locked. But the branch hours decal at the door says 5:00pm. Two employees saw me and turn their heads and continued doing whatever they were doing. If you all too lazy to work until 5pm. You should consider to change the hours of operations on your doors decals. Totally wrong and unacceptable. 👎

This is the worst Capital One Bank I have ever been to!!!! My worst experience was when I came in to make a multi part deposit and the teller failed to deposit a substantial amount of cash into my account. I noticed when I checked my online account the next day. No one at the bank notified me of the error I had to go back in and of course there was no manager present. In fact everytime I have banked here there has never been a manager present. I never received an apology from a manager. Do NOT bank at this location

At Beltsville maryland branch 10800 Baltimore ave , January 31st 6:30pm i have deposit to my business ATM # 027 amount $1100 for some how machine return $180 i have try few time to deposit machine says machine cannot accept deposit now i have reported to to claim department for $920 no receipt no track i am really scared from this branch service, coz most of time machine doesn't work here . I am lost my thrust on that branch anymore.i am so disappointed by there poor management.

It was my first time coming to this branch. I was just passing by and couldn't understand their new ATM. Went inside for help and this gentleman Carlos Nicely helped me use the ATM step by step. That's good customer service👍👍two thumbs up best branch so far..😊

Hopeless Service. Associates are rude. You have wait 20 -25 minutes to get any associates on phone. Never will bank for my needs. have to go there as Company i work for has an Business account there.

There’s always something wrong with their drive thru ATMs.

This capital one bank is closed, I went to this morning at 9:15. the door was locked.

For associate service, take a plenty of time and arrive early. You will get stuck in the line for over 2 hours. Nice reps though.

Miss Cindy is amazing! She was very helpful with all of my complicated questions.