Capital One Bank Springfield Ave, Newark

They do NOT notarize a bill of sale for a CAR. Lady was very rude and said she does NOT notarize anything she does NOT want. Very unprofessional and will file a complaint.

The ATM is always down at this location. This is the closest bank in the area, this is my second day here early in the morning and the ATM both the drive through and indoor are not operating properly, this has been going on for over a year. Capital one can do better.

Bad customer service and very unprofessional. The dress code is not professional as well.

Here now (Monday, March 4, 2019), 9:24 as I’m typing this. Snow day definitely, but no ownership or responsibility to at the very least, give customers notice for the closure or delay of regular business opening hours. The faultyness of the ATM adds to the dismay. Poor ownership, poor management. No excuse for the lack of workmanship and responsibility to the consumer. They should let me manage. This wild.

Ever since they changed the old staff. Service has never been the same. Very poor service. I came to have something motorized and it took me an hour just to have someone acknowledged me. The lady that was supposed to help was just in there chatting with employees. Just bad service PERIOD.

Freaking terrible made a transaction earlier today had to call customer service and they needed to call the branch for verification and oddly the number doesn’t work because, they’re temporarily closed. This false advertisement is ridiculous when I just left the branch and now my relocation has been compromised due to this. Never will I do service at a Newark branch again!

It's really sucks to stop at this agency and get something done real quick.. It takes an all half of a day to see a tailer.. People have to bust they ass out there to get their accounts moving so come on.. You need to find a way to save your costumers time when they visit you not take my all day

The office had new people but, they were excellent right down to the security guard. Since I began business with the company three years back the Springfeild locate is excellent. Come get the best treatment.

Worst location ever!!!!atm never work,lines are always long,drive thru is terrible Avoid this location Newark needs more capital one banks,with better service This is the only local Newark location

The atm is always broken when u go the line is long place is to small and over pack worker's so far is great but that location has to and need to do bettet and yall close to early 4pm most people are getting of work like do better