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North Jersey Federal Credit Union W Market St, Newark

2.9
(10)Loan Agency
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186 W Market St, Newark, NJ 07103, United States

+1 973-785-9200

https://njfcu.org/

  • Saturday9AM–1PM
  • SundayClosed
  • Monday8AM–4PM
  • Tuesday8AM–4PM
  • Wednesday8AM–4PM
  • Thursday8AM–4PM
  • Friday7:30AM–5PM
CLOSED
    North Jersey Federal Credit Union 01
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    Reviews

    2.9/5.010 Reviews

    L

    Lovely Lady
    1

    Horrible bank... no customer service rep to answer any phones and they will let people take money out of your account.....please don't bank with them I regret ever banking with them its Horrible please don't open an account with them

    Response from the owner

    Thank you for sharing your recent experience at our branch locations. We understand that there were extended waiting periods this week. Your patience shown is much appreciated. To ensure all members have a smooth transition to our new system upgrades, we are assisting each member's concern in the order their request was received. If you wish to discuss more about your recent experience, please contact us directly at [email protected].

    C

    Chris Gallego
    2

    The automated phone system is not good. Can't speak to anyone and its 8am already. Are the hours correct for the Newark location? I can't seem to speak to anyone. I pressed 1 for English, Main Menu: Pressed 7 to speak to a "call center rep". Call is being transferred to extension 1970. Voicemail is FULL. Why is there a voicemail even enabled on this line? It should just keep ringing until someone picks up during business hours. No wonder the voicemail is full. If this is a new system, please fix ASAP.

    V

    VonMarie Rivera
    1

    Today I came in and I had to sign in through a kiosk, I notice that once I was done and another person came no one clean the station or kiosk.. Also the chairs that are located in the waiting area wasn’t wipe down as the customers were leaving. This is COVID season and it must be taken serious.. Their also under staffed and I had to wait 45 mins for a debit card. Unreal and unsafe. Hopefully someone reads this and take care of the problem ..

    Response from the owner

    VonMarie - Thankyou for expressing your concern. We do apologize for the unpleasant visit you experienced. We can assure you that we take the sanitization and cleanliness of our branches seriously. Masks are required in all branches at all times, and we wipe down our branches daily. Please email us at [email protected] to discuss the matter further.

    I

    Idika Adams
    1

    Disappointing & very poor customer service !!! They don't respect your time and have poor communications skills ...especially Elyzabeth ...she wasn't pleasant or professional by any means....she seemed like she hates her job and was not helpful .....just poor poor poor!!! I Am a state employee who initially applied online and received no feedback so I decided to schedule an in person appointment to get more info and left with no info and totally frustrated. TOTAL WASTE OF MY TIME.

    Response from the owner

    Idika - Thank you for expressing your concern. We do apologize for the unpleasant visit you experienced. We can assure you that we take each experience visiting our branches, seriously. We hope we can connect and understand more on what went wrong. Please email us at [email protected] to discuss the matter further.

    A

    Al-Nesha Jones, CPA, MBA
    1

    Poor staffing. Do not go unless you have 2hrs to spare for a 15min task. I called in advance to make an appt to open accounts for my children and was told I couldn’t make an appt. I showed up, and nobody was available. What bank doesn’t stagger their staff lunches? There was no ETA on when someone would be available to assist. So no appointments AND no availability? Disappointing.

    P

    Patty Silver
    1

    Terrible bank! I was waiting 30 minutes someone answer the phone. I was Number 7 in line. When the phone answer, it sent me to the voice mail. This occurs all the time I call Totowa Branch. I will call to Newark. I want to see what happens there!!! Hahahah

    P

    Paul J
    1

    They should close at 5pm so customer have a chance to go after tgey finish at they jobs . and dont found bank close cz is suck. I thinkint to close my account wirh this stupud bank

    K

    K Peterson
    5

    Very pleasant staff and customer service.

    A

    Avalon Peters
    5

    Always nice all the Tellers 😊

    T

    Tony Balarinni
    5

    Very helpful staff very nice place very pleasant

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    FAQs

    • 1. How Can I Get In Touch With North Jersey Federal Credit Union?

      In order to get related with them for loans, you can dial this phone number +1 973-785-9200, or you can direclty look for online loans. If you need any loans like online personal loans, you can hit here, which will be more efficient.
    • 3. How Can I Get a Loan at North Jersey Federal Credit Union?

      The fastest method is to use their website's online form. For your need of payday advance loans from the Internet, simply search our website to find further information.
    • 5. What Should I Do I Cannot Repay The Loan On Time?

      The best way is to negotiate with your lender at first and find out a solution for both parties.
    • 2. How Can I Find North Jersey Federal Credit Union?

      North Jersey Federal Credit Union is located at 186 W Market St, Newark, NJ 07103, United States. If you wan to visit them on your own, simply use the map to discover a way to get there.
    • 4. Is North Jersey Federal Credit Union an Agency? Or a Lender?

      North Jersey Federal Credit Union is a Federal credit union. Or you can directly find CocoLoan, which is an online loan broker, can assist you in connecting with 100+ lenders to get various loans like guaranteed installment loans, look it up on this page to find out more.
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