Cambridge Savings Bank Beacon St, Newton Centre

In the mist of COVID-19 (April 2020), I took almost $40k to deposit to Newton center branch. The branch manager took my cashier's check and went back to inside the bank while I was lock out at the small ATM vestibule. People were coming in/out to use ATM, I was risking my life standing in a small vestibule for almost 30 min. I was wondering why it took so long to deposit one check. The branch manager was reading newspaper and chatting on the phone as I stood out at the vestibule. I finally couldn't stand it and knocked on the door. The manager slowly walked back to the door, she was wonder why i was still there. I told her i gave her a check that is almost $40k and I never receive any deposit receipt to proof the deposit. WHAT WAS IN HER RIGHT MIND that I would dropped off almost $40K and leave without receipt. It took her another 5 minutes before I finally got my receipt. She didn't even apologize and I frustratingly left. I no longer want to deal w/ irresponsible bank like this. Since then I have withdrawn all money from there. There are plenty of banks in Newton center, all of them treated me as a valuable customer. Obviously i didn't get that kind of service at Cambridge Savings Bank at Newton center.

Great neighborhood bank! They refund all ATM charges, and you can always speak with a real person when you call.Much better experience than with big banks.

Even though I am a customer from the past, your service person was so helpful solving my problem. Kudos to her and you all! Bob G

Very well run bank! With 24 hr ATM!