Bank of the West Se 14th St, Des Moines
4910 SE 14th St, Des Moines, IA 50320, United States
https://www.bankofthewest.com/customer-service/branch/iowa/des-moines/4910-se-14th-street.html
- SundayClosed
- Monday9AM–5PM
- Tuesday9AM–5PM
- Wednesday9AM–5PM
- Thursday9AM–5PM
- Friday9AM–5PM
- SaturdayClosed

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Reviews
T
I tried to cash a check here today that was given to my daughter from her grandfather that has had an account at the bank “forever”. She is out wedding dress shopping so I told her I would cash it for her. It was legally endorsed to me. The management was not helpful or willing to work out a solution. My family has banked with this branch literally for decades, and this type of customer service is the reason for this review. I would give them 0 stars but I guess it has to be at least a one to leave the review.
T
My account was not set up correctly. I was constantly getting fee after fee that they never credited that back even though it wasn’t my fault. I closed that account and now a year later I’ve gotten a collections notice even though I closed it out with a $0 balance. Now they say there is nothing they can do with the account being closed and it being so long ago. I don’t recommend this bank at all. They will take your money and they won’t help you.
a
Great service. I enjoy banking here . Off topic here but i am really tired of folks and their bitchy attitude and feel the need to complain on these sites. Seriously folks people have to earn a living and unless you are harmed keep your negative opinions to yourself.
C
these guys wouldn't cash a check issued by their own branch, didn't care about documentation or anything. also very unfriendly, glad i don't do business there.
J
There have been a couple instances were something weird has popped up on my banking statements and bank of the west is always happy to help me figure out if it’s something I should worry about. A specifc example would be today. I called in, left my question and info with a gentlemen named Bob, who did some research and called me back in minuets, with an answer. -Thanks guy!
M
Most disrespectful and lowest customer service quality bank I have ever banked with. Myself and atleast 5 other people that I know have banked there and switched banks because of the way they treat their customers.
J
Very incompetent service. I have tried to close my account multiple times and they have informed me that everything is good to go, only to recieve a letter from BOTW corporate that I have an unresolved balance on my account. But when I go into the branch, they inform me that it is closed down. Not great customer service in this location.
S
Open at 930am after people are already at work and close at 4pm before you are even off work. Doesn't make no sense at all
T
Excellent customer service. Always a smile and friendly hello. Willing to help with anything
L
Great customer service. They know my husband by name, always great with a smile and willing to help us.
Personal loan Providers Nearby in Des Moines
FAQs
1. How to Contact Bank of the West?
You can contact them at +1 515-287-3377 or go to their website and submit your application form.3. How to Secure a Loan from Bank of the West?
To request loans from Bank of the West, you can submit your application form on their website or pay a visit to their office. You may be asked to drive there when getting car title loans. Click here to get more information about title loans.5. What Should I Do If I Fail to Repay My Loan?
Missing payments on a loan can lead to lawsuits and damaged credit scores. Contact your lender when you fail to pay back the loan.
2. How Do I Find Bank of the West?
You can find this company at 4910 SE 14th St, Des Moines, IA 50320, United States. Try out Maps apps to get directions to Bank of the West.4. Is Bank of the West an Agency or a Lender?
Bank of the West is a Bank offering different ways to financial stress. Browse this page to get personal loans with low interest rates for almost any purpose.6. Does Bank of the West Offer Loans for Bad Credit?
Yes. You can get loans with Bank of the West if you do not have a good credit. It is also available to get online installment loans irrespective of your credit ratings through our platform. You can also obtain more details about personal installment loans via our website!