Affinity Credit Union E Army Post Rd, Des Moines
1700 E Army Post Rd, Des Moines, IA 50320
http://www.affinitycuia.org/
- SaturdayClosed
- SundayClosed
- Monday8:30AM–5:30PM
- Tuesday8:30AM–5:30PM
- Wednesday10AM–5:30PM
- Thursday8:30AM–5:30PM
- Friday8:30AM–5:30PM
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- Payday Loans
- Installment Loans
- Title Loans
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Bad Credit OK
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Reviews
R
The lady was very perfessonal about my situation. She sent the right papers to feel out and walked me threw it. I very thankful.
B
Opened an account online after reading this is a good CU. Been trying for days to reset my password but when I call in it is always a very long wait. I just give up and will keep my account open but go to another CU that is available to assist customers in a reasonable call in time for my business.
Bill - sorry to hear about your long wait time. With lobbies currently closed, our call volume has gone up substantially, but we have also shifted more staff to the contact center to help out. For future reference, your password can be reset manually through the online banking login screen, or we can be reached via our online contact form on our website or by emailing [email protected].
J
One star is being generous. The absolute worst customer service of any business I've ever dealt with!! I've had better luck at a kids lemonade stand!
Jason - Sorry to hear about your negative experience. If there are specific issues you would like to discuss with our management team, I invite you to email us at [email protected], as your feedback may allow us the opportunity to help improve our service.
B
I contacted Affinity to refinance my auto loan and they are wonderful! Better interest rate with no fees. Thanks Affinity!
No, thank YOU for the helpful review, Bonny!
R
I have been doing business with this CU since I moved to Des Moine over 30-yrs ago. Always helpful treat you like family and a person. Won't be going anywhere else. Thank you everyone at Affinity for all you do. Even in these trouble times of the Covid 19. Your the best!!
Thank you so much for the kind words, Richard. 30+ years of membership is amazing and we truly appreciate it!
J
Nicole is very great to work with. Always upbeat and willing to help in any way she can.
L
A year ago I made a mistake of getting a loan with affinity. Since day one, always had issues regarding providing accurate information to us customers. Cicle closed today! Good day
Leonardo - It's incredibly important that we address any issue you may have experienced receiving accurate information. If you would please email us at [email protected] with an idea of your specific issues (what type of inaccurate info did you receive? did you receive it via phone service, online, drive up, etc...), we cannot fix a problem until we know it exists. If you would prefer to speak to someone, you can reach me directly at 515-777-7797. Feedback is always appreciated.
m
Tania is one of the best loan officer in there i feel like she care about affinity costumers thanks again
j
The folks at Affinity have always been so friendly and helpful. I have multiple services thru them and have always been very pleased with rates, etc. Tania is fantastic!
e
Kylie and friends from Armypost Rd are respectful, friendly, and give out great customer service.
Personal loan Providers Nearby in Des Moines
FAQs
1. How to Get Hold of Affinity Credit Union?
You can phone them at (515) 288-7225 or visit their website and submit your application form.3. How to Secure a Loan from Affinity Credit Union?
To obtain loans from Affinity Credit Union, you can submit your application form on their website or pay a visit to their office. You may have to drive your car there when getting auto title loans. Visit our website to learn more about online car title loans.5. How Should I Do When I Could Not Repay My Loan?
Missing payments on a loan can have negative effect on your creditworthiness. Get Hold of your lender when you are likely to fall behind on the repayment.
2. Where Is Affinity Credit Union?
You will find the store at 1700 E Army Post Rd, Des Moines, IA 50320. Use a Maps app to show routes to Affinity Credit Union.4. Is Affinity Credit Union an Agency or a Lender?
Affinity Credit Union is a Credit union helping you out of financial emergency. Check out this page to get low interest rate personal loans for financial emergency fund.6. Does Affinity Credit Union Offer Bad Credit Loans?
Yes. You are likely get loans with Affinity Credit Union if you do not have a good credit. It is also available to get installment loans with bad credit scores on this page. You can also find some useful info about personal installment loans on our website!