Bank of the West Sheridan Blvd, Westminster

The ATM has been broken (? “Transactions are not available at this ATM”) for at least a month without any signage explaining—and it only boots you out at the very end of the transaction. Such a waste of time. The first two times I assumed it was just a glitch and waited a few weeks before returning—still has the exact same error, still no sign.

Absolute nightmare banking with these guys. They'll hold your payroll checks and respond a week later as to why all well sucking your account dry with their monster fees. Half their banks are closed so you can't talk to anyone. Depositing cash 50% of the time the machines will eat your money. Customer service is horrible damn near every location I've been in. Want some great advice. Don't bank with them !!

I have never been to a more friendly bank, the women treated me with dignity and wanted to hear more about our stories. Thank you for changing how i feel overall about banks.

Fast and friendly service is what I have come to expect from Bank of the West. While new to banking at Bank of the West I have experienced on several occasions tellers greeting customers by name- a nice and unexpected personal touch!

Randomly closed with no sign or message forcing business customers to drive to 104th and Huron with no notice. When they are open they are very slow despite not being very busy, and the drive through tubes apparently can't handle the weight of their own bank bags. Ugh!

This bank has gone down hill since covid hit. Customer service at all locations have been sub par. Ryan, at this particular location, had no solid answer for a simple question concerning mobile deposits then hung up on me because I was asking for better service. Very bad decision on his part but this is what I've come to expect from this bank these days.

I came with my elderly mother to clean out her safety deposit box because the branch is shutting down she's on oxygen and can barely walk and they would not allow me inside even though I am her stomach poor service

They change the operation time at will without informing before and do not update on Google. Could've gone to the different branch....

I have been banking here for almost 10 years at the Westminster Sheridan Blvd location. , Has been a pleasent experience until now. The last four times I have been in the tellers are rude and not friendly at all. It's almost uncomfortable, they make you feel as though you are a burden, as if asking to withdrawal money is a pain. Considering switching banks.

This is far worst drive through banking I actually waited 30 mins just simple deposit. I could not leave because I was between 2 cars. I will never bank at this location, that's explain why they only have 2 stars. Customers I'm not joking about this it's awfull service. Worst off all they were even busy SAD SAD SAD