Bank of America (with Drive-thru ATM) N Dysart Rd, Litchfield Park

Our experience has been GREAT with this bank and the minimal staff they have to run it with. We go in once a week and the staff recognized us, and they know what we need already. When management is not busy, they go through the line with the IPAD and try to help as many people as they can. This helps the tellers with the line. The line is NOT always long, and they do their best to go as fast as they can.

There is a reason this branch has a 1.8 star rating, their customer service (or lack thereof) is atrocious. Specifically Javier, who likes to play games and lie to customers. I was given a form a week prior that he refused to give me, while telling me to wait until Monday or try another branch. Absolutely a Clown 🤡 which I let him know, but I'm sure he knows that with how he treats customers. Will be following up with a district manager to ensure my voice is heard, as this has been the absolute worst banking experience of my life. Javier claims he is a manager yet Lupita and Erick are the assistant manager and branch manager respectively, while Javiers name tag had no designated status for obvious reasons as he couldn't manage his way out of a wet paper bag. Also can't wait for the generic response to my review about how they care and want to fix this issue, which we all know isn't true and to save face to the public eye.

waited 40 min in line for them to say they don’t accept cash for deposits-after the teller asked to read the account number out loud, which I didn’t for the sake of the account owner’s privacy. She was disappointingly rude and just a terrible experience, super glad I’m at Wells Fargo! … Also, what bank closes at four when most working people work until 530/6?!

I don't have a word to say for this location, worst and horrible experience every time I go there. you have to have minimum 40 mins in hand if you want to go there. Every time line is out of the door and only one teller working all day long. Sometime you have to wait 1 hours easily to get your number in line. This is so ridiculous customers service I ever see in my entire life. Finally, I canceled my business and personal account with them and went to CHASE bank right opposite on street. Good lucks with this location my friends.

Great bank, super customer service. Mngt is great, I use to live 10min from this bank on Dysart and Osborn. I moved to N Buckeye off of the 303 and Bell Rd and i still use this bank, as I consider it to be my home bank

Ahhhh Bank of America, the Walmart of banks. 10 people in line and 2 tellers. They wonder why I always refuse an account other than my Credit Card

I'm so tired of this bank. Only one person working the counter. The other bankers hide in the offices while the line is going out the door. I took my business to PNC Bank by circle k and Mc Donald's. This bank is going to lose a lot of customers if they keep this up.

I waited 40 minutes in line to get some 100 dollar bills turned into smaller bills and there was only 1 teller. They also had the lobby doors locked and when people would try to come into the lobby for assistance, they'd pretend they couldn't hear them trying to get in and these poor people would have to leave. Just an awful experience.

They would not fax to their own credit card dispute dept for me. Very bad service.

I took my 17 year old daughter here to cash her 1st pay check. This should of been a happy experience for her. It wasn't, the teller was rude to her. Because my daughter doesn't have an account with them and didn't want to open one with them. She had to take a seat and wait for someone else to verify her check. Which my daughter works for McDonald's an their account is with Bank of America.To make a long story short. My daughter and I left without cashing her check. Will never go back to that branch again.