Bank of America (with Drive-thru ATM) W Appleway Ave, Coeur d'Alene

Absolutely the worst! My company has had an account with BOA since 2008 (14 years). My employee came to this location earlier today to get change for our tills and was unfairly profiled by the manager... The teller was a gem and helpful but in the middle of her giving him change, the manager bluntly stopped her and said "we are going to need to make those are clean first, we are gonna let him wait for awhile" implying that the bills were possibly counterfeit. Not to mention this has never happened before in our time banking with BOA. It could be understandable if it was a large sum of money but this was a mere change run. Not to mention, in the past months this location has been closed on and off and we have been inconvenienced for long periods of time to drive much further to the target location to drop deposits. Do not bother with this location, go to the target location of you want good customer service.

Very frustrating sometimes. Their business rep is awesome but the rest is something to be said. I tried to make a phone appointment to go over mortgages but they never called me during the designated time for the appointment. It took about 3 weeks to call me back but by then I had moved on to a different bank for my mortgage needs, which is sad because I am a member here. The other frustrating thing is we got all of our cash register coins and change here and some of them ended up being Canadian coins. We obviously didn't give those to our customers and when we tried to take them back at the end of the season we were told they don't take Canadian coins and wouldn't believe us that we got them from this exact bank branch. They also don't roll coins there so we were told to try to bring them in pre-rolled so if that's the case how can you be so certain that you didn't give us the Canadian coins. It's one thing to say policy is we don't take those but another to refuse to admit you would give out less value coinage and make us feel like liars.

The ATMs have been down for the last 3 days.No notice of when or if they are going to open again.This place over the last 25 years has been satisfactory.The last couple of years it has been a real inconvenient bank.

Geico wrote us a check drawn on this bank for more than 10,000. This bank refused to cash said check claiming federal law, I called the feds, there is no such law, then I was informed that it is bofa policy for non-account holders, this is discrimination, and it is at the banks discretion as to who the check is cashed for. So geico wrote me a bad check drawn on a bank insured by the federal reserve which guarantees these dollars are paid. Beware, any check drawn at bofa, may be denied to non-account holders. There checks are no good, as a person, you shouldn't bank there, as to protect your integrity in the business world.

Not a good bank. Understaffed, unfriendly, lots of fees, have been a customer over 30 years, absolutely no loyalty or customer service, not competitive, big hassle to try and do loans with, would not bank here.

John was the best, very helpful and accommodating, also super quick.

Friendly service. I still feel very welcomed when I come in. As long as you realize it is a bank and they're there for you financially just as you are there for them, then you'll get along great. People that don't understand fees and charges should get a free debt card instead.

This review is for the Hayden branch but it was not listed. Very rude CSR. Bald Male heavy set asked personal questions not related to his duties as a cashier. Also, an $8 processing fee per to cash their own Bank of America checks?!?! Ridiculous!

I have been trying to close my father's account after he past away 5 months ago! I have dealt with 7 different banks with 10 times the amount of funds with no problem at all. Bank of America has been the worst. I was told the wrong information about what was needed to close account. Then told check was sent. My calls are not returned . Account still not closed. Iwill never invest in this bank. Shelley was incorrect in telling me l needed a letter of Testamentary, which l did not. This error has cost me $1,000 in attorney fees. Shelley never apologized for error and check has not been received. I want to be compensated. Please contact me

Went to cash a check that was drawn on a Bank of America account that made out to me and the bank wanted to charge me $8.00, are you kidding me? I will go to my own bank and cash it. I guess the only bright spot was the inside was clean.