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Armed Forces Bank Thunderbird St, Glendale

3.9
(4)Loan Agency
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13877 Thunderbird St, Glendale, AZ 85307, United States

+1 623-535-9766

https://www.afbank.com/locations/az/luke-afb/13877-w-thunderbird

  • SaturdayClosed
  • SundayClosed
  • Monday9AM–3PM
  • Tuesday9AM–3PM
  • Wednesday9AM–3PM
  • Thursday9AM–3PM
  • Friday9AM–3PM
CLOSED
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    Reviews

    3.9/5.04 Reviews

    R

    Rebecca Farrar
    5

    Excellent customer service ! Greeted with a smile from all employees when entering the branch and all transactions are handled quickly and effeciently . Tellers are knowledgeable and have helped me with any concerns or products I may be interested in. When you come into the bank, everyone makes you feel like you are their top priority and will go above and beyond to assist you. I’m glad to have finally switched to a local bank that treats me like family .

    M

    Melanie A
    1

    Worse customer service I have ever experienced with any bank. In the branches,; you may or you may not be greeted, employees would make customers wait while they chit chat with their colleagues and or with customers who were being helped by other employees. I observed employees roll their eyes at customers and ignore others. Most sit on chairs and display no sense of urgency. Furthermore there is zero product knowledge or cross selling skills activties. I could not say what type of products they have that would fit my financial needs as no one has suggested anything and never asked about my needs. Suggestiosn: implement a dress code, there appears to be none based on what employees would wear, and implement customer service/product training.. On the phone; a 20 minute wait to reach a customer service rep is common and after answering 10 ID verifying questions (which I appreciate but it can be frustrating after waiting 20 minutes) you finally get to speak to someone who wants to seems a bit bothered that you interrupted his day. I would never recommend this bank to anyone. Say what you will about the big banks.. they at least try to keep you!

    d

    drgil65
    5

    It’s an old and dated building, but I’ve always had good customer service at this Bank on Luke AFB.

    O

    Odalys Cervantes
    5

    Business and customer service is phenomenal! Xoxo

    Personal loan Providers Nearby in Glendale

    • Personal Loans
    • Installment Loans

    FAQs

    • 1. How Can I Get Related With Armed Forces Bank?

      In order to get related with them for loans, you can dial this phone number +1 623-535-9766, or you can direclty find yourself online loans. If you need any loans like online personal loans, you can click this place, which will be more efficient.
    • 3. How Can I Apply for a Loan at Armed Forces Bank?

      The most convenient way is to fill out their online application form. For your need of payday same day loans online, simply look at our website to learn more about details.
    • 5. What Should I Do I Cannot Repay The Loan On Time?

      The best way is to talk with your lender at first and deal with the issues for both parties.
    • 2. What's The Location Of Armed Forces Bank?

      Armed Forces Bank is located at 13877 Thunderbird St, Glendale, AZ 85307, United States. If you wan to visit them personally, use the map to discover a way to get there.
    • 4. Is Armed Forces Bank an Agency? Or a Lender?

      Armed Forces Bank is a Bank. Or you can directly find CocoLoan, which is an online lending agency, can help you establish connections with 100+ lenders to get miscellaneous loans like installment loans for bad credit, view this page to find out more.
    • 6. Can Armed Forces Bank Provide Title Loans?

      Sure. You can get car title loans when clicking here.