America First Credit Union N Tenaya Way, Las Vegas

I went to the bank yesterday And they make me feel like Family We laugh. we joke. and we did everything I need to do for the loan Now I’m waiting for the approval

The perfect Credit Union. I lucked out the first time. Have used conventional banking system until two years ago with dismal results and excessive hidden “fees” and deceptive practices. I joined America First and with their help and guidance and am now nearly debt free and have renewed trust that all financial institutions are not necessarily CROOKS! I am seventy eight years of age and a very slow learner👨‍🦳😊👏

I switched from wells fargo (24 yr account) to America First. I came in for a auto loan back in October 2019. I found everyone at this bank genuinely polite and happy. I went to another branch at I had the SAME experience. When your employees are happy and it shows, it says alot about the institution. I have moved my accounts to America First and have had few family members do the same. Keep up the great work. I'm a happy customer.

I have both an auto loan and a recreation vehicle loan through american first. I end up paying my RV loan a couple days later than its date because of the pay checks come out. I have never been hit with a late fee except when its crazy late it paid 15$ which is completely understandable(10days late). I read a review earlier about debit card issues, late fee and interest. The location i went to did not take debit cards as a form of payment. You can setup online payments through another banks routing and account number but not debit card. Usually when you pull a loan especially auto your first 6 to 12 payments go almost exclusively towards interest. They usually do this for high interest or high risk loans. First time i financed a vehicle this exact scenario happened. I have never had a problem with late fees, I always pay my loans in cash at location and usually a couple days late, there are plenty of locations and you get a print out of what went to principal, what went to interest, and whats remaining. Really convenient for planning out how to pay whatever your borrowed off if you plan on paying it off early. For all you of you late folks like me just remember it has to be 30 days late to hit your credit.

Brilliant customer service by Maria .

Jackie went out of her way to find out some info about a bonus on my behalf. I had tried talking to corporate for a stretch, and they said they'd find out. Well, Jackie did after I went and visited this branch in-person. She's amazing! Promote, or at the least, give her a gold star! God bless, Jake the film guy

Great Credit Union , with a very good staff at all there locations ......Have never had a issue that the Credit Union could not help me with . Also no mistakes in my account , they are always very Professional.

Lovey my credit union and it's wonderful staff

Made my car payments online with a debit card. the American First Credit Union website signafied it would take 3 - 5 days to post. The money was withdrawn immdeiately from my account. I was charged late fees becasue my patment was late..not because didn't pay on time but because thier system wouldn't post the payment on the date made. When i called i was told tom talk to my card company because American First takes debit transactions immedialy. I requested to prove i paid using my bank statement and was told there was nothing she could do....$534 car payment and the are sending $447 to interest....UNACCEPATBLE...

My teller was awesome, she went above and beyond to help me with my account needs, and all 3 tellers kept smiling at me. Nice bank to visit.