Alaska USA Federal Credit Union Hartzell Rd, Anchorage
8475 Hartzell Rd, Anchorage, AK 99507, United States
https://www.alaskausa.org/
- Saturday10AM–6PM
- SundayClosed
- Monday10AM–6PM
- Tuesday10AM–6PM
- Wednesday10AM–6PM
- Thursday10AM–6PM
- Friday10AM–6PM
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Reviews
A
I went in to open a new account and had a wonderful experience with fantastic customer experience. I decided to check out Denali Credit Union first, because they fit more of my banking needs, but to my surprise I received terrible customer service. I left immediately and went over to Alaska USA, which was in the same parking lot as Denali. As soon as I walked in I was greeted and assisted by a gentleman named Jameel. He was professional, quick but didn't rush me, patient (I ask a lot of questions), friendly and knowledgable. Fantastic experience.
Ashley, we’re so glad you joined and thank you for letting us know about your experience! We just forwarded your review to Jameel. If you ever need anything or have any questions feel free to reach out to us at any branch or contact our Member Service Center 24/7 at 800-525-9094 or [email protected].
M
We came about 45 minutes before closing and expected our task to take a short time. It actually dragged out to 90 minutes, past their closing time. We felt so bad about keeping the employee working with us that late, but she was so polite and made sure the task was completed while talking to someone at another location on the phone to make sure it was done correctly. Their customer service went above and beyond our expectations. Thank you so much for sticking through it, we appreciate it!
That's awesome to hear, Mari! Thank you for letting us know. 😊
T
Terrible experience. We came in to finalize a car loan. Waited almost two hours. The agents we worked with didn’t know what they were doing. They got pre approved for the loan of the car I was selling based off of what the car is worth. Then once they found out that I owed $10 less than what I was selling it for, they basically changed the buyers pre approve amount. The car was worth a like over $8000. And they gave her a loan of 70% of what it was worth. So why did they change the amount from 70% of what the car was worth to 70% of what I owed on the car, which I owed $6490.09. The car is not worth $6490.09 it was worth a little over $8000. Then they tried to give me a check for $585. And the black lady keep trying to say I didn’t know how this works. No apologies, only attitude and confusion.
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D
It’s never a long wait in line when I go there! The tellers are so nice and always act happy to see me ! This is what I love about it... Excellent Customer Service ! Everyone should take some tips from ur employees Cuhz their the BEST !
How awesome! We’re glad you like it, Darlene! 😊 If you ever need anything don't hesitate to reach out to our Member Service Center 24/7 at 800-525-9094 or [email protected].
M
Super awesome friendly helpful employees. This is my favorite Ak Usa
We're so happy to hear that, Michelle! Thanks for taking the time to share your experience with us. We'll make sure your comment reaches the West Abbott branch. 🙂
S
Inside and outside are clean and organized. Staff is helpful and polite
D
I like it they treat me goog
Personal loan Providers Nearby in Anchorage
FAQs
1. How Can I Get In Touch With Alaska USA Federal Credit Union?
In order to connect them for loans, you can call this phone number +1 800-525-9094, or you can direclty find yourself online loans. If you need any loans like personal loans, you can hit here, which will be more convenient.3. How Can I Obtain a Loan at Alaska USA Federal Credit Union?
The fastest method is to fill in an online application form. For your need of cash advance loans from the Internet, simply browse our site to learn more about details.5. What Should I Do I Cannot Repay My Loan?
The best way is to discuss the details with your lender at first and deal with the issues for both parties.
2. What's The Location Of Alaska USA Federal Credit Union?
Alaska USA Federal Credit Union is located at 8475 Hartzell Rd, Anchorage, AK 99507, United States. If you wan to visit them on the spot, use the map to discover a way to get there.4. Is Alaska USA Federal Credit Union an Agency? Or a Lender?
Alaska USA Federal Credit Union is a Federal credit union. Or you can directly find CocoLoan, which is an online loan broker, can help you connect with 100+ lenders to get various loans like installment loans, look at this page to find out more.6. Can Alaska USA Federal Credit Union Provide Title Loans Online?
Sure. You can get personal title loans by clicking here.