Alan's Jewelry & Pawn Patton Ave, Asheville

Walked in just to window browse. I was greeted immediately. Nor was patient while I checked out some merchandise. Ended with some great deals on an iPad Air new in box and an Apple TV 4K. Extremely please and I will always stop by when I’m in the area.

I shopped at the cherokee store and Andrew was awesome. Extremely helpful! Made my game buying experience fun quick and easy, will definitely shop here again.

Alan's Jewelry and Pawn has been a pillar of the Asheville community for a long time, and has supported various philanthropic causes including the Eliada Home. Our family has done business at Alan's many times over the years, and we've always been treated fairly. They do current pricing research on items you bring in to pawn or sell, and base those prices off of items recently sold on eBay. My personal stance is that a used item is worth half of what it sold for at retail, and Alan's pricing has always reflected that. Fair, fast, and honest. To the other reviews slamming them for being closed during a major snowstorm...um why don't you spend your time helping your elderly neighbors instead of driving in conditions when you shouldn't which contributes to more car wrecks? Thank you Alan's you are certainly the best pawn business in Western North Carolina!

I have always been treated with respect at the Tunnel Road location. I prefer to shop at Tunnel over Patton. Tunnel road has a better selection and the staff isn’t rude.

Great customer service and a high caliber inventory. I will be back. John was awesome and Savage even walked me to my ride...I am disabled. Red carpet treatment all the way!

Alan’s was amazing for me and my family. They were very helpful and kind. We found what we were looking for with ease and for a great price. I highly recommend this store.

I went to pay my cable and electric bill. The amount was $160.07. I gave the teller $200.00 he turned around and handed my money to another attendant, then he walked away. The female attendant took my money and put some of it in the cash drawer. She leaned bake against the wall with my $39 dollars in change. She stopped looking at me. I had to ask for the remaining money she owed me. She walked over and through my change on the counter, then walked away with an attitude. I won't go back to Allans pawn again, they try to steal money from customers.

We have taken a few items to the jewelry side and had repairs. We have had a great experience with the work and the turn around time. Will recommend this repair shop!

The employees of Alan’s Tunnel Road are awesome. They help me do what needs done when I come in with a smile. I feel like a friend instead of a customer while being helped.

Very friendly and they always look out for me