Community Focus Federal Credit Union Telegraph Rd, Brownstown Charter Twp

Community Focus Credit Union has been there for me for many years now. From refinancing my car to save me money on interest AND lowering my car note. To approving me for not one, but two debt consolidation loans to help me get my finances in order as I prepare to purchase my first home. Lindsay was quick to tell me everything she needed to make my debt consolidation happen and once the documents were provided to her she was able to complete the loan in just 48 hours! She answered all of my phone calls and emails and just did an awesome job! They even met with me to discuss how to repair my credit when it was less than desirable for free! Now my credit is in the 700s and it was in the 500s when I first opened my account with them. I would highly recommend joining this credit union as they are able to help you in ways that a traditional bank either can’t or just won’t. I love my credit union!

Lindsey was very helpful with our car loan refinance. We had a 10 minute phone conversation, took a look at my financial needs and had everything wrapped up within a couple hours. So appreciative of our credit union!

I was married to another CU for 29yrs, I knew I’d outgrown the relationship but I tried to make it work. I did a Lease buyout in Feb and tried to make a loan payment using a Credit Card from another Bank but could not-system not up to date! If used responsibly (I pay in full right away), using a credit card that gives you 1.87% Cash Back on all purchases and Bill Payments -is Passive Income-Period! I searched online for a new CU, I found CFFCU and Zeal. Zeal had a lower rate but did not allow me to apply for a loan unless I was already a member. This is where CFFCU checked off all the boxes, including the ability to pay on the loan with my Passive Income Credit Card! I ended up getting approved, closing on the Loan and becoming a Member all in the same day! Everyone I met was so friendly and helpful-looks like they love their job; you don’t see that often. This location is beautiful inside, and has 2 floors- I’ve never seen that before! So far, I love CFFCU, they make money, I make money- what’s not to Love?!? My happy ever after!😃

I will never use another bank for loan again other than this bank! Dina Stewart was amazing from all different aspects. She listened to me from all aspects around such as credit issues I had, working with me to raise my credit to get me my correct score I needed to pursue a car loan. Dina even gave me feedback on the cars I was interested in. Because of her, I was able to take home a basically brand new 2018 army green Dodge Charger. Dina and I had major issues working with Yark Auto out of Toledo Ohio. They would not accept cash over the phone to mark my dream car as sold. So she complained for me. They would not deliver my car for me. She complained for me. They would not issue my title in Michigan, She complained for me. She even delivered my check to my work so I could secure my dream car. Dina did nothing but utilize her people skills and made sure I was able to drive away with what I wanted. Dina sat there and listened to me complain every single day for 3 weeks straight about my credit issues, my car issues, and even my trade in issues. She went through 3rd parties even to try and get different dealerships to buy my dream car and even called auto auctions to try and get me the most money for the vehicle I was trading in. I knew I was going to get scammed because the purchase was already settled. Dina helped me from start to finish and for that reason, she made my experience of buying a brand new car fun and exciting. It was challenging, when I wanted to give up, she stuck with me. This bank was very understanding with certain obstacles I had to by pass due to my bad decisions in my past, but this bank will forever be vouched for. My friends and my family will now being going to Dina.

Taylor apart of the loan financing department is such an outstanding worker she’s a very patient young lady and goes out of her way to make sure she takes care of the guests. Every time I call to get information on my loan and credit card she’s quick to help me! I usually don’t leave reviews but it’s just a great experience all the way around when Taylor helps me out! She’s the best!

Ive been banking with Community focus for a few years now; and it’s been the best banking decision I’ve ever made. Taylor C. At the brownstown location is absolutely amazing.! She was my loan officer when I was in the market for a new vehicle and she made the process so easy. She got me the best rates possible and I can honestly say it was stress free. I felt very comfortable and safe working with her and the credit union and will continue to work with them in the future. Community focus gets 5 stars, Taylor gets 6

I just wanted to leave a review in regards to my loan experience I had with Taylor Cadzow from the loan department. Taylor went above and beyond to help find the best option for me when it came to my needs. She was quick to get back with me and she was very informative and helpful throughout my whole process of getting a loan. She made the process painless for me. I will definitely work with her in the future for any new needs I may have.

Friendly and helpful staff. Dina always helps me with all my loans in a timely fashion. She’s the best. If you have any questions or concerns she is quick to figure it out and get it resolved quickly. I recommend them to anyone.

Taylor with loan financing is amazing. Great customer service, very respectful and she is determined to help you in the best way possible. She helped me save with refinancing on my auto loan. If you know anyone looking to do the same I highly recommend her, very helpful.

Dina was extremely helpful and kind! I came in with a request and she explained everything to me throughly; I gave her a couple signatures, and she handled everything from there, thank god!! Very accommodating and simply amazing! I will happily do business with her in the future! :)