Advance America Harper Ave, St Clair Shores

Karen was amazing and VERY VERY friendly! I enjoyed working with her and she was able to fix the problem I was having!!! Will definitely do business again with them!!!

This is the ONLY loan store I will go to! The ladies that work here are beyond phenomenal! They always have a positive attitude.They are always smiling. They make the process as fast, and easy as possible. I personally love the warm, welcoming feeling I get when I walk through the door. All in all these ladies are amazing, and deserve the recognition of their amazing-ness!

Diamond was wonderful when I came to the store , very helpful and understanding of the situations I was going through , she made me feel like I was one of her family members the way she took care of me . When I called the store she gave me the exact location she definitely went above and beyond to make me feel like a valued customer.

Diamond and Karen are always professional, organized, and very personable. After a long and stressful work week, their smiling faces help more than they know.

Been to this place off and on since 2013. Friendly staff, definitely friendlier that other locations. Accurate. Never made an error on any my loans...believe me, errors do happen but not at this place. Sept 2021 - Did the above post 4 years ago. Went today, after not using their service for almost 2 years. Still friendly people. Karen is a great person to work with. It was nice to see a familiar, friendly and smiling person!! System they now use is electronic...notices, loan docs, and signatures all electronic and can go to your email on file. No longer need to write checks. So fast to come in and out of the stores now. Wow! Setting up an account takes time, but much quicker now. Still need a copy of the latest checking account bank statement, your ID, and SSN (they prefer the customer to bring in SSN card). Getting a loan takes literally less than 5 min. Monies can be direct deposited into your account by using debit card. Sweeeeeeet!! Pay back options: inside store with cash or debit card, or pay online. If not paid back by end of day on the due date, they will take the amount out automatically from your checking account. Chart of loan plus interest has increased slightly, it's so minimal you don't really even notice it.

When I called, Diamond answered the phone and was very cheerful. Greeted me with a smile and welcomed me to Advance America . Diamond and Karen assisted me. They both gave me excellent customer service.

Karen and Deserria were extremely courtesy and helpful they explained the process and helped me with my loan and had me out of there and on my way in minutes I would definitely be using this place again and would highly recommend them

Karen and Diamond at store 1368 are awesome to deal with. As a long time customer, I couldn't ask for better service.

Love this place! Karen is the best! I want to work there in the near future because of her great work ethic.

Staff is completely AMAZING!!! Always welcoming with great smiles and great attitudes every time. No other place I would go