Acura at Gunn Interstate 10 W, San Antonio

Carla was our service adviser. This was our first time there. The hand sanitizer was empty but there was a kitchen sink available for hand washing. These things are important for us these days

I recently had to shop for a new car. Andrew my sales consultant was very professional & knowledgeable. After test driving the 2019 RDX ASpec there was no question it was the vehicle for me! This will be the 3rd Acura I have owned. I’ve always received excellent service from the team at Gunn Acura & will continue to refer friends & family to them. Kimberly S.

My representative,Kelly was very friendly and went out of her way to guide me through this process and make things as easy and reasonable for me. She also went out of her way as I was leaving to clean my rear windshield area as I declined the full wash due to a recently washed car. Very friendly and detailed ~thanks

Had comprehensive repairs done. Continue to find the service accommodating and very good. Pricing a bit high. Attention to detail good but some of the settings, ie. indicator says “Lo”now. Probably needs the setting to be realigned after service done to AC. Will bring back tomorrow to adjust. Very pleased with Javier’s customer service provided.

I had an indication on the settings of my auto that the right rear tire was low. I stopped into GUNN service department to check out the situation. They immediately took my car in and repaired the tire that had a nail in it. Well done and I was satisfied with the service.

This was the third time I have taken my car in for a simple oil change and specifically told them to not wash it. Because they put the cars through a machine and the first time they did it, the machine left scratches all over the finish. Once again even with it written on the work order they put the car through the car wash and sure enough I walk out and see scratches in the finish. This was my last time dealing with them, they offered a free wax to buff out the scratches which of course is done by another machine. After numerous issues we will be taking our business else where, paying 100 dollars for an oil change and tire rotation I would expect great service and for them to at least read what was wrote by their agent at my request before they began.

The staff was exceptional. I selected a used vehicle online, was able to come in test drive it and purchase the vehicle with no issues. All in one day. I would recommend Gunn Acura to my family and friends.

Didn’t get a car wash vacumm anything when I bought my car

Gunn acura always delivers the best service as always. When it comes to Acura and honda. We always prefer Gunn. Love their simple price strategy. They offer all incentives that are available. Never hides anything and offer best trade in value as well. This is 2nd time we purchase from them and always process was easy. Keep up the good work. Thank you for everything!!!!

I always get the best service here. They are prompt and efficient. They let you know what is needed, but don't pressure you into doing more services than you can afford. Giancarlo and Brandon are very helpful