Action Pawn #1 S Fort Hood St, Killeen

Had an associate tell me they didn't have what I wanted when I asked her to get it from the case. I looked at her and pointed at it behind the glass. She said- "oh well I don't play that game". While purchasing, she gave me my receipt " in case it doesn't work". I bought two Wii wheels...😑 Try training your employees on what you sell.

On 4/10/2016 my wife and I went into the store and was completely ignored upon entering the store. We made our way through the store and observed two sales accociates chatting with a "customer" and never once approached us to ask if we need help with anything then a different sales associate came over to the counter at which my Wife and I were standing looking at the archery equipment and asked how we were doing and he and I started talking about recurve bows because my Wife asked him if he had any recurve bows, he replied there were none there because they are hard to come by, but never asked if we might like to see any of the compound bows even after I said that recurves were not that important to me. We then look at the hand guns and again not one salse accociate asks us if we needed help, we then decide to pick out a few movies and we get home and the two blueray movies had no movie in either of them. Where do we go from here?

The staff at the gun counter was extremely helpful and friendly. I’m definitely going to be a repeat customer.

I love her , she always take care of me ,I’ve gotten all my weapons from here

I asked them why a laptop was priced so high I looked up the hardware altogether it should have been worth 300 tops in perfect condition it was not lol, the lady wants 1000 I asked her why she said "because someone will buy it sooner or later"

I'm from *Los Angeles California* and I'm not familiar with Action Pawn Shops. The items they carry would put a L.A Swap Meet to shame, my Wife and I almost spent an hour just looking around, can't wait to go back!

Very bad customer service! My husband and I went in to sell our gun and everyone we encountered was very rude. If I could rate this place with a negative zero I would in a heart beat. Save your time and skip this place.

They rip you off on loans, overprice broken merchandise to and include selling broken firearms, the managers will grab your children knowing full well that the child they are grabbing has autism and a sensory processing disorder and try to act like their parent and when you try to make a complaint to the store manager you get ignored. If you're a spouse of an employee you get treated like complete and utter crap and can never get an answer when you request to speak to a district manager in regards to how his employees are acting. They discriminate based on age when hiring and unless you're a friend or family member of an employee and under 30 good luck. Hands down the worst place to do business.

Great place and great customer service. Wide variety of products. There always nice and friendly.

My number one pawnshop to go to. Great deals and great offers on loans. Fast friendly and reliable!!!