ACE Cash Express Burnet Rd, Austin

Amanda is amazing. She goes above and beyond to help her customers whatever the need. She has infinite patience. I've seen people be rude, yell, cuss and she keeps her cool . They can cash any check. If you need help go see Amanda

Freddy was amazing. He was working the day of the ice storm and I had been driving all over town for a store to pay my rent and he was the only person open, he was about to close up but still spent 20 minutes helping me make sure My transaction was correct and he saved me a lot of stress. Thank you so much Freddy!!!

Gina has been amazing, have been going to this location over 5 years! She is always so helpful, friendly and super patient! You guys make my day! No one can fill her shoes....

I had a very pleasant experience here but for some reason my bank card was sent to an address I do not have immediate access too. Causing further delays in my daily life. I go to check my online account and the shipping address, so no clue how this happened. Would give a 5 if this clerical error had not occured.

Freddy Chavez saved my life. Went above and beyond. I had anywhere to cash it but Freddy came through and got it done. Thank God for Freddy Chavez and Ace Cash Express. Don't go anywhere else. Trust Me!!!!

Amanda and Aracely are amazing. Great job. Great fast service, can cash any check

Ms. Amanda was great as always! Always a beautiful smile and a wonderful attitude!

Linda is totally awesome and Everytime I go in there she is always on top of everything. She does such an amazing job making sure that you feel welcome and does everything in a timely manner. Please keep her happy because she deserves it. She definitely deserves some sort of bonus for the perfect job she does

Amanda was amazing, she was professional and sweet although it was almost closing time she was very helpful and didn't have an attitude or rush us. Thank you Amanda that's what having customer service looks like ❤ as a customer service maniac myself I appreciate you.

Let me tell you about **GINA**, possibly the only decent human being left on Earth. When we walked into ACE, my husband and I were not having a good day. We spent the previous 24 hours in the immediate aftermath of a life-altering disaster. To make matters worse, we suffered horrible treatment and service with every professional/business interaction thereafter. Until GINA! She was friendly, efficient and professional - which was so refreshing by that point that I would have been satisfied had that been the end of it. But she then went above and beyond by also suggesting several helpful resources we could seek for additional support during our crisis, and offering sincere compassion and empathy. Thank you, Gina, for restoring some of my faith in humanity. Both my husband and I are experienced service industry managers. We know the value of team members like you, who make the effort to choose kindness. ACE has a definite asset in you.