12th Street Pawn & Loan W 12th St, Ogden

Thank you Jason! When the days are filled with people like you it makes this the best job in the world. We are so fortunate. Happy holidays to you and yours from all of us here at 12th Street Pawn.

Thank you Tomas. We certainly love it when we can pass along our expertise to help make your life work more smoothly. Very kind words.

Thank you Tim, you two are why we are here. And I take way better care of your stuff than mine -ask anyone that knows me!

Thank you for figuring out the business model -now everyone will know! J/k, but it really does matter when people notice what you are trying to accomplish, so thanks!

Thank you for the feedback! "Reasonable" is absolutely one of the bars we aim for -fair prices for you and a reasonable living for us. We look forward to seeing you again.

Well, it has been a delightful week filled with happy people and both of us here, today and yesterday, are very surprised to read the above review, given the wonderful parade of people we have been able to interact with recently. We received a 5 star review only hours before reading this. I do not know how to address any of the above other than: that we love meeting the wide variety of people who come through our doors (just now we got a 'tiny concert' on a guitar we have for sale), and that my employees work very hard to provide cleaned and tested items for sale -all of which have to be better than thrift store / yard sale quality. "we are only able to loan on items we are willing to own". We live in a very connected world, and our tags display the cost of the items new if available, the testing procedures we put them through, and a current history of prices realized both in our store and online as well. This has served us and a wonderful clientele well for almost 20 years, and I am proud of the work my employees do to provide you with quality used merchandise. Thank you for caring enough to make your feelings known, although I would request for the next experience you have at a service oriented business you talk to the people involved -you might find that they are a lot more like you than you expect. Happy holidays and best wishes. Sincerely.

Thank you Zach! Very kind words, and right to the heart of the matter -we will do everything we can make sense of to try to help you out of whatever situation you find yourself in. We will be here for your kids too!

Wow Agi -thank you for the compliment(s)! People like you -and I am so glad you are the majority- are what makes this interesting job fun as well. I will never be accused of being the nicest or the best looking but I have always aspired to be the most reasonable :-) and I appreciate that you broke your habit to pass those nice words on to us.

Thank you Jarek. We will always endeavor to keep your trust and take care of your needs.

"hillbilly"... sad comment on something I am sure. I am sorry you questioned the requirement that all customers needed to wear masks for the protection of all involved, but as I mentioned, I was more than willing to help you outside or by text in the interest of our other customers and your baby both. I hope, sincerely, that as time goes on you and your child remain safe and healthy, and that as we continue to live with this virus which cares so little about opinions and wishes that you remember there was someone who cared more about your, and our, safety than any particular dollar bill.