WSECU Trosper Rd, Tumwater
575 Trosper Rd SW Ste 104, Tumwater, WA 98512, United States
https://wsecu.org/locations/tumwater-trosper
- Saturday9:30AM–2PM
- SundayClosed
- Monday9AM–5:30PM
- Tuesday9AM–5:30PM
- Wednesday9AM–5:30PM
- Thursday9AM–5:30PM
- Friday9AM–5:30PM
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Reviews
J
I use to love this place however now their service an hours leave a lot to be desired. They seem to be closed for every opportunity including at 3 o’clock in the afternoon. Everyone else was open due to the snow but they were close.
Thanks for this feedback, Jordan. We're sorry we weren't able to keep regular business hours this week because of road conditions. Rather than put our staff at risk of an accident or injury, we made the tough choice to open late and close early. As a financial institution, we also have to ensure that we have enough employees on the premises for everyone's safety in order to be open. We hope these impacts will be few and far between, and appreciate your understanding!
J
Love this bank always so helpful 😊 I highly recommend
Thank you so much, Jessica!
T
The Staff at WSECU are the most professional, proficient and curtious individuals. I'm always greeted with smiles and waves from the entire staff! I would highly recommend WSECU to anyone considering a credit union. Thank you WSECU for a job well done!👍🏿
Thank you for brightening our day with your kind words, Troy! We feel so lucky to have you as a member and look forward to seeing you on future visits.
B
I've been a member with WSECU since I was a little kid but the way they treated me yesterday makes me want to close my account and go elsewhere. All I was trying to do was a simple name change now that I'm married and since WSECU doesn't feel like a Native American tribal card is sufficient enough for them I now have to waste my time to come back another day. My card has a photo of me, my signature, date of birth and address but the only thing he would except is a Washington state driver's license (which I haven't been able to get yet). I feel discriminated against for being Native American. It's a valid from of ID. It's sad that you can use a Native American tribal ID to get in the airport and travel but WSECU won't let me use it to simply change my name on my account with them.
We're saddened to hear about your desire to close your account. We seek to treat every member with respect and courtesy. It’s clear we fell short this time and we sincerely apologize for that. It’s true that our list of valid ID for opening an account or changing the name on an account currently does not include federally-issued tribal ID. We strive to balance convenience for members with the recommended protocols that protect the credit union from the risk of fraud. That’s led us to require state issued ID or an equivalent as our go-to when ID needs to be presented. Your feedback illuminates that there may be cases, especially for current members, that merit a review and fresh look at how we handle them. In the meantime, we’d like to explore more options with you to accomplish getting your married name adjusted on the account. We hope you will give us another chance by returning to the branch when you have a few minutes to talk through this together. Thanks for your honest, candid input. We are taking it to heart.
M
Decent bank. One of the bigger credit unions, so they might not offer all the special services smaller CUs offer. But still, they are friendly and accessible.
If there is a particular service you'd like to see us offer in the future, let us know Matthew. We always appreciate getting recommendations from our members!
S
Lynn is awesome. She was a huge help dealing with a complex fraud issue on our account.
We're not excited to hear you had to deal with fraud, Scott, but are thrilled that Lynn was there to come to your rescue. Thanks for giving her a shout out!
B
Quick and friendly service and i got free candy when i opened account.
Thanks so much for the kind words and welcome to the credit union, Benjamin!
M
Fast and friendly, one of Tumwater's nicest CU's.
Thanks for the kind words, Michael!
C
Excellent customer service. Been with them over 20 yrs
S
The layout is very odd. Which makes is unclear where the teller is.
Thanks for the feedback, Scott! We appreciate your perspective.
Personal loan Providers Nearby in Tumwater
- Personal Loans
- Payday Loans
FAQs
1. How to Make Contact with WSECU?
You can make a phone call at +1 800-562-0999 or go to their website and fill out the online form.3. How to Secure a Loan from WSECU?
To secure loans from WSECU, you can fill out the online form on their website or head over to the store. You may need to go there with your vehicle when getting title loans. Click here to get some important information about auto title loans.5. What to Do When I Could Not Repay My Loan?
Failing to repay a loan can have negative effect on your creditworthiness. Make Contact with your lender if you think you may miss the payment.
2. What Is The Office Address of WSECU?
You can find the store at 575 Trosper Rd SW Ste 104, Tumwater, WA 98512, United States. Use a Maps app to show routes to WSECU.4. Is WSECU an Agency or a Lender?
WSECU is a Credit union offering different ways to financial stress. Check our site to get personal loans with low interest rates for unexpected expenses.6. Does WSECU Offer Loans for Bad Credit Ratings?
Yes. You still have chance to get loans with WSECU even though your credit scores are poor. It is also available to get online installment loans for bad credit with bad credit on this page. You can also obtain more details about installment loans on our website!