Woodforest National Bank Valley View Blvd, Roanoke

The Salem, VA branch and the market manager are soulless. No one will help me or return my calls. They made my funds available this morning, started off on my trip to my vet buddies funeral to say good bye to him and they put a hold on my card halfway there when I tried to get gas. The Marketing manager was informed and she told the branch manager “to leave the hold in place” May miss my buddies funereal over this. No one is helping at all from ANY location. No managers, no one. This bank doesn’t care about Veterans let alone their own customers. Bill has done all he could for me. He did an awesome job trying to help me, just was out of his hands.

I think we all can agree Alisha Hill is a liar just based off a recording and numerous people around saying he cussed her out on a less than 9 l second phone call?!? 😂 for real though, is she y’all’s make a wish kid ?

The staff is amazing! They feel more like good friends of mine than my bankers. Amazing customer service all around.

I love that they stay open late and open on holidays when most arent. The worker are very nice... I love banking with them.. When I deposit my check it's automatically able for me to use.. to waiting til the next day!!!

If y do not have a account u only get$5 in quarters they used to give me$10

I’ve never had a bad experience with them. Been with them since for yrs!

I have been coming here for years! Team is always helpful.

The staff r caring compassionate i appreciate their professionalism i refer people to them often second chance checking gives opportunity to rebuild their status i am forever grateful

The staff that workers her are fantastic and friendly.

Good Interactions settling a business issue.