Blue Eagle Credit Union Hershberger Rd, Roanoke

Hello, My name is Deborah and I had the pleasure of meeting Marah Saville. She was very friendly and helped me open up an account and helped me with a few other issues. She was very knowledgeable and explained to me everything I needed to know. If you are looking for a great place to bank, let Blue Eagle CU be your choice. I’m glad I did.

Peter was kind and very helpful during my process in dealing with my financial matters. This could have been a very scary time but through Peter's help and the support of the Blue Eagle Team, anxiety was reduced and my financial situation improved! Thanks Blue Eagle! ( And there isn't even a location in my area!! #Rockstars)

I have had a wonderful experience with Blue Eagle. Miranda has helped me from the beginning an is always there for me an my questions. Since I have been with Blue Eagle I have brought 3 family members that are just as happy .

Matt Widgeon, all I can say is THANK YOU for your help throughout this first time homebuying process! I thank God (Jesus) for allowing you to work with me as it was such a pleasure. If you are looking for a Real Estate Specialist that is SUPERB, honest, has integrity, patient, has tenacity, etc., (Could go on and on about this guy) then he is your man! I will definitely be referring others to you!!

I opened my account over 5 years ago with Miranda and I have had nothing but good experiences. She helped me get my first loan and my first credit card. They were the only bank that would give me a chance. Definitely recommend.

I was recommended to this credit union because they assist people with low/ fresh credit. I was declined due to "thin credit history" even though they had told me they had no baseline for credit, so pretty much anyone could be approved. I've had my car loan for a year and have paid on time/ paid extra the whole time. The person "helping" me told the loan department she doesn't think it's a good idea due to thin credit history. She wasn't very discreet about it. Now I have a hit to my credit history and am still stuck.

I have been a member for years now have had over 8 loans with blue eagle and am current on the one i have now. i called blue eagle yesterday asking for assistance as a long time member and not only did they not help me i was also transferred to multiple people and nobody not a single person was willing to help me with the issue i was having one person even said no without even speaking to me. This was not only a terrible experience, but also terrible customer service to a long time member. i hope that this reaches Jeff Thompson the ceo because this was ridiculous.

Currently looking for a different financial institution. Blue Eagle has been nothing but a headache since I've opened my account 3 months ago. I've been charged fees that they refuse to reverse, even though transactions were not my fault/I had no control over. I live paycheck to paycheck, but BECU doesn't care. They'll charge me fees without batting an eye, then tell me "Sorry, there's nothing we can do even though you've done nothing wrong". The "corporate office" and call center is a joke, and I never receive follow up phone calls as promised. There's never a supervisor to assist, I always have to wait for a callback that never happens. There is no District Manager, or anyone higher up to speak with other than the incredibly unprofessional call center Manager. I was referred by a family friend, but I regret opening this account. I will NEVER recommend BECU to ANYONE. If I wanted problems with my financial institution every other week, I would have stayed with Wells Fargo. I expected so much more from a credit union, but I guess I'm just another number to them. Extremely disappointed.

I have been overly please with not only the products and services offered at Blue Eagle, but the customer service experiences I have encountered as well. Everyone is friendly and very helpfu . I would highly recommend them for all your banking and loan needs!

Pete helped me out a lot! He took time out of his day to answer questions about a car loan for me. I would recommend Pete to help you with any loan or questions you may have!