West Michigan Credit Union Front Ave, Grand Rapids
1319 Front Ave NW, Grand Rapids, MI 49504, United States
https://www.westmichigancu.com/
- SaturdayClosed
- SundayClosed
- Monday8:30AM–5PM
- Tuesday8:30AM–5PM
- Wednesday8:30AM–5PM
- Thursday8:30AM–5PM
- Friday8:30AM–5:30PM

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Reviews
H
Charges , fees, not what I signed up for at wdmcu at all. There more bad than good.
Henry, we're sorry to hear that has been your experience with us. We would love to have a member of our management call you to discuss how we can improve your experience for the future. Please email us a good contact number to our email at [email protected]. Have a great day!
J
I recently paid my truck off that was on automatic withdrawal. I just checked my online banking to see they did not shut off my auto withdrawal. West mi credit union says they cannot put my money back in my account. However they can put the money in my account at the credit union. That's doesn't work for me. Their mistake not mine. Simply put my money back in my bank account!
Hi Jeremy, we're sorry to hear that was your experience with us. We would love to have a member of our management call you to discuss how we can improve your experience for the future. Please email us a good contact number to our email at [email protected]. Have a great day!
S
I was the finance manager at a local RV dealership and kept seeing checks from WMCU from customers so decided to check them out for myself. I joined WMCU about 5 years ago and it was a great decision. Staff is super friendly. Interest rate on loans are extremely competitive and Jennifer is a pleasure to work with. She helped my son get his first car loan last summer and she made it simple and easy for him. Their app is very easy to use also. I highly recommend West Michigan Credit Union.
Thank you, Scott! We appreciate your support and membership!
D
I have been a member for almost 6 years now. The staff is super friendly and I have not had any problems. The other day I had the pleasure of being helped by Jennifer with a loan. She was super nice and informative. Had answers for all of my questions and was super quick to reply through emails. The loan process was the easiest adult thing I’ve ever done! Haha. Thank you for the amazing service Jennifer.
Thanks for your kind words, Dhariana! We'll pass this along to Jennifer and her supervisor. Thanks for your membership!
D
**Update to the below review - Although it's a convoluted process, they do have a way to do automatic payments online through a 3rd party provider so I was able to get that figured out. The CSR I talked to on the phone should be made aware of this as she told me they did not have this capability. Still not ideal because it's a separate login from my bank account, but better than nothing. They were kind enough to reach out to help me resolve the issue :) I'm not sure what kind of low budget institution this is but I can't even pay my loan through their online banking. I've never worked with a bank that doesn't have this kind of basic functionality on their website within the past 10 years. Very disappointed.
Hi Dan, we're sorry to hear that was your experience with us. We would love to have a member of our management team call you to help resolve your issue. We have a few different e-Services to help make this process easier for you. We would like to be able to further discuss your options with us. Thanks!
A
I'm just shocked on how rude these people who work here are. Specifically the front desk & Susan Russau. I went in on a Monday and needed help to finish my loan application and I was treated so rudely and talked down to like I didn't know what I was speaking about. They had no idea what I needed even after explaining to them what I needed done. I don't recommend this ghetto location to anyone. Rude people and idiots working for this location.
Hi Angel, we're sorry to hear that was your experience with us. We would love to have a member of our management call you to discuss how we can improve your experience for the future. Please email us a good contact number to our email at [email protected]. Have a great day!
J
My family and I have been with WMCU since 1984 and I have enjoyed being a part of this team since day one. Very understanding to any situations that may occur in your life. Always give the best advice when needed. This is the first and last credit union for me. Thank you for all these years of good service.
S
I explained my husband is legally deaf and that is why he talks loud , I was called a liar about my husband's disability, he talk ckear because he took speech therapy during his childhood he has not always been deaf he wears one hearing , this person at wmcu is very discriminative and complaint with both governments are being filed, we are pulling out we will not tolerate this
Hi Shannon, We are incredibly sorry for your experience and we take these matters very seriously. Please email us a good contact number to our email at [email protected], so that a member of our management may reach out to you regarding this issue.
j
One of the worst financial institutions I've ever dealt with. Everything is made more difficult than it needs to be. I'm glad to not have to deal with them anymore
Hi Jud, we're sorry to hear that was your experience with us. We would love to have a member of our management call you to discuss how we can improve your experience for the future. Please email us a good contact number to our email at [email protected]. Have a great day!
M
Member since birth, now 41 still happy. Great people willing to work with you in any situation. Wouldn't trust my finances to any other bank or credit union PERIOD, and I have worked for a couple.
Thanks, Michael! We appreciate your trust and loyal membership!
Personal loan Providers Nearby in Grand Rapids
FAQs
1. How to Contact West Michigan Credit Union?
You can call them at +1 800-442-4576 or go to their website and fill out the request form.3. How Can I Apply for a Loan from West Michigan Credit Union?
To apply for loans from West Michigan Credit Union, you can fill out the request form on their website or visit their physical store. You may be asked to go there with your vehicle when getting auto title loans. Click here to get further info about title loans for bad credit.5. What to Do If I Fail to Repay My Loan?
Loan defaults can even lead to seizure of assets or wages. Contact your lender if you can not make a loan repayment.
2. How Do I Get to West Michigan Credit Union?
You will find this company at 1319 Front Ave NW, Grand Rapids, MI 49504, United States. Try out Maps apps to get directions to West Michigan Credit Union.4. Is West Michigan Credit Union an Agency or a Lender?
West Michigan Credit Union is a Credit union helping you deal with money worries. Visit this page to get online personal loans for almost any purpose.6. Does West Michigan Credit Union Offer Loans for Bad Credit Ratings?
Yes. You can still get loans with West Michigan Credit Union if you do not have a good credit. It is also available to get installment loans with bad credit on this page. You can also get more information about installment loans on our platform!