WesBanco Bank E John Rowan Blvd, Bardstown

When this was a Your Community Bank it was great, the people who still work at the bank are helpful and friendly typically. However, since Wesbanco took over, the experiences I've had at this bank are pretty much nothing but terrible. The account changes, the website, everything is inferior to Your Community Bank. It's absolute trash. My account just randomly locked itself after one unsuccessful login attempt. I have requested to have a security question reset on multiple occasion and that didn't happen. The company is garbage, their portal sucks, their app sucks. The entire bank sucks. I'll be switching banks very soon.

I'm very pleased with wesbanco. I didn't think I would be able to get another checking account because I had a closed one about 6 years ago due to bad financial management. Wesbanco was able to start me a checking and savings account right up the day I applied. I have now been banking with them for about two years. Everytime I go inside the branch they are all so helpful and very nice. They offer an online banking app that I got locked out of today and when I went in to deposit money in my account they set me up with a Lady that helped me change my password and get me right back into my account. I am very glad I have the opportunity to bank with this bank.

Surprise fees you never knew existed!