Wells Fargo Bank N Goldenrod Rd, Winter Park

Had fraud activity on my account to where my account was locked they told me on the phone I needed to come into the bank and get it fixed. I went to this location and the lady in the office turned me down. Because she had other more important appointments meanwhile I have 40k in the bank from selling my house and my money is at risk in this account she told me I had to go to another location after I waited 15 min for this location to open. Sad because I always come to this location. Well I am pulling all my money out and never returning

Most of the people who are working in there are racist, I had an appointment to open an account and I go there she was talking to someone and I checked in and wait for them to stop talking but she took the other customer and I was still patiently waiting, when she finished she told me it's already too late she can't help me anymore. The other person had an appointment at 9 and mine was at 10. The service was really bad!!

Ola Is such an incredible employee. I specifically return to this branch because of her. I have also interacted with a few of your other employees and have had only positive experiences. Another person I have met with is Laura and she helped me with so many of my questions and was very sweet and patient. Thank you!

I went here to open an account with a check from their bank. The manager says to cash with out being charged I need an account. But I had to wait to make an account. So then I said can I cash it. She says we are going to charge you. She just want to make money of my check. Bad business

Worked with Pinal. Very helpful. Quick service.

Had to wait in the sitting area to see a banker because I didn't want to have to give a autobiography of who I was because I left my atm card at hone and i.had my i.d and social security card and with all that I was still treated as if I was not telling the truth. Had to tell a lot of personal business to the young lady who handled the transaction and then she couldn't find it within herself to say thank you she acted like I shouldn't even be able to receive ten dollars I from my own account.

Excellent staff at this branch. Javier Reyes went out of his way to take care of my problem and even called me later to follow-up and make sure everything was resolved. The entire staff is friendly and efficient handling any of my banking needs.

During these difficult times.. Im still working, I go to make some deposits for work, a tall guy comes out and tells.me to go around the back in the drive thru... Im on foot as i just took an uber... Long story short, got back in the uber and stood on line. I did what i had to do but he was really nasty and not helpful and dismissed me. I will stick to my branch.

Michelle helped me the other day and she was amazing! She went above and beyond to help me succeed and found out my exact financial needs and even walked me through the steps! Good to have someone like her around!

When you walk into a place of business you expect they treat you efficient and with integrity. That's exactly what Pinal Joshi did! She was informative, eager to assist, answered all my questions, positive and respectful. It truly was a pleasant experience. We need more people like Pinal Joshi! Great job!