Chase Bank University Blvd, Winter Park

I received excellent customer service and communication from both the teller staff and banking staff, particularly Julie Faiella. The branch is well kept and cash banking was handled quickly and effectively.

This is the worst Chase bank in the Orlando area.. I’ve had bad several experiences there.. To the point where I try to avoid this place as much as possible, but when I end up going it’s never smooth there’s always some an issue.. I’ve waited on there drive through for 15 mins before any said anything to me. They’ve given me wrong money before and one shity ATM machine.. THIS place gives the CHASE brand a bad name..

Since this location has gone to to only customer service location and no teller's, the customer service representatives are very lazy and are never willing to help customers out.

Giving it one star is too much. Worst bank ever. Unfortunately have to come here due to my employer. I make deposits for the company I work for. I've stayed in the drive thu line for over an hour twice and 45 mins countless times. Very slow and poor customer service. Oh and they don't pick up the phones.

Traveling around with a newborn child is nearly impossible. But the staff at Goldenrod makes it a pleasure. Everyone was more than accommodating and makes my day a little bit easier everyday. Thanks Y’all!

Very abrupt and rude. Just came in for a simple conversion of accounts and a lady told me that she couldnt do anything and that the other lady was booked for the whole day. Was she getting paid to tell people to go somewhere else? Literal trash.

Patty was so helpful with me setting up my first bank account and explaining everything to me quickly and thoroughly. Thank you!

Bank trespasses clients for parking issues. Terrible bank etiquette and very poor customer relations. Stay far away from this banking institution, maybe even Chase Bank in general.

No tellers and no drive thru but plenty of people standing around looking at u.

Excellent friendly service! I've banked with. Chase and this is one of the best branches I've visited (it's now my main branch too)...