Wells Fargo Bank Nicollet Ave, Richfield

Worst bank and bank location ever. Their standard answer is "no." They NEVER answer the phone, ever. They are worthless and that's being kind. The greeter guy needs to get off his power trip as he has no idea what's going on. He consistently says Wells Fargo doesn't do x or z anymore. Go to another location and they do. He's worthless and should be fired.

I would give a 0 if I could. They do not care about your time. I waited for 30 minutes even though I had an appointment because everyone was on lunch. Even still, the person who helped me lacked any computer skills to effectively help me. I've been with WF for fifteen years and this branch alone makes me want to close all my accounts.

I really do not like it here. It is either super busy or weirdly quiet here. Once I was sitting in the car waiting for my mom at the ATM and I was almost car jacked. It was such a frightening experience I have never come back alone and try to avoid it at all costs. I go to any other ATM to deposit cash. I have never had a positive experience here and do not feel super safe.

Can never talk to a banker. Appointments booked out months, walk ups not possible cause they are always booked with appointments. For some reason need to book a 30 minute appointment when just need 1 piece of paper printed that we can't get online. Shorter hours so impossible to get in if you have normal working hours without taking time off your job. Bank is using COVID as an excuse to provide awful service and not work as much

The worst bank in MN. They used to have a application called Zelle that allowed me to transfer money to my moms account easily. They took that away by asking for a 2nd (yes second) phone number and a second email (as if everyone has two of each, like a criminal would) as well. Now I am going to be withdrawing funds at the start of each pay-period. I will leave them about $15 bucks per month instead of my entire check. I hope you lose your entire business.

No one answers the phone for hours, and when I go in to talk to a banker it's a 45 minute wait. Then I was told to make an appointment online. When I tried that the system told me that this location didn't offer the service I needed. I left and called the WF on Chicago and 48th. They answered in one ring and I got an appointment that day.

ATM is out of order most of the time therefore making this location less then reliable after hours and during most business hours the ATM is out of cash or the electronics are down so you don’t have the option to use your phone to enter your password if you forget your physical bank card witch is a huge disappointment if you need to access quick cash. So be aware of this when choosing to visit this location

Had one hostile experience before but the last one with Bank teller, Tina was nothing but pleasure. Wells Fargo probably doesn't like that, I must say the transaction smooth and timely. Not characteristic for dealing with banks in general let alone tellers that are pressured to make your bank account with $200 feel like it belongs to fortune 500 member

Extremely careless management team. After being in a line for a simple notary service, they pull me asid right before It's my turn to be seen to advising go else where for notary since it's almost closing time. I plan to close my small business account due to similar issues.

withdrawal 4800 in the drive up yesterday. And it only gives me 4000 in cash with receipt saying I withdraw 4800. If i didnt count it, i would only know that after i an home and it is very hard to prove that they give the incorrect amount. How is this even possible in now a days. There is machine, there is technology. How is it possible in modern times that i got wrong number of cash. I am wondering what were they actually doing.