Wells Fargo Bank W Bay Dr, Belleair Bluffs

First let's start out with Corinne this not to cute I'm mean that sarcastically called the manager because I had a check for 8000$ and said they needed proof from the account holder I ask why they had no good reason person in line says because your black I knew didn't want to say it until it was noticed. The manager last name Schmidt needs social skills being that he is in this position. My Boss did not like the situation and I will follow up as far as I can.

The staff here are nice, polite, quick. The bank's policy of not handling cash is the reason for 3 stars. Their reasoning for not taking cash is "it prevents money laundering". Heh, yet they take cashier checks/money orders - which don't require ID at the local walmart. So I just bring my cash to the Walmart, get a cashier check, and then go to Wells Fargo to deposit it. Huge waste of time and an even better way to launder money. .

Did a large wire transfer and was told that within the hour of the transaction, the money would be received. Three and a half hours later I called the bank to inquire about the DELAY, and I was shocked to hear that the bank had FORGOTTEN to get the second approval. Hours of waiting to close on the deal lead to NO CLOSING. I am angry and sad and it's a reflection of the current inept service we all have to tolerate.. Banking elsewhere really seems attractive right now. This is not a reflection on the service Elena provided. She was very nice and professional.

I have had bad experiences coming here due to only one person working, she’s a very young nice lady but I feel bad for her. Always a long line, always a long wait time, and always understaffed. I think I’ll be switching to Bank of America

I cash my check the same way with wells Fargo every week at locations all over Pinellas and Hillsborough county... never have I had any issue till today at this location on west bay... We will never be back. I will drive out of my way to any other location Still love wells Fargo. Just not this one

Steal my check for over a week this bank is trash thanks for leaving me with nothing

I've had nothing but good experiences here. Manager very helpful. Courteous staff.

I've been with a few banks and this is by far the best banking experience I've ever had. Thank You Amber!

Not very good customer service and not friendly. Too busy doing back office stuff rather than helping customers.

Worst experience ever! Waited for over an hour to send a wire.