Wells Fargo Bank W Redondo Beach Blvd, Gardena

Doesn't seem to bother them they have customers waiting. 5 tellers up front and a woman and I were standing in line over 15 mins and no one seemed to care or even look at us but a gentleman walked in with deposit from his job and was immediately helped as soon as he walked in by a teller while the other lady and I stood there waiting..not even looked at or spoken to by a teller. NOPE! I went next door to Citibank and was in & out..I am going to open a new account with Citibank as well since they were so great! Feel way better being with a bank that treats their customers like #1 priority.

This branch is horrible. I came here to order some cashiers checks, waited in line almost an hour, when I finally got to teller she said no cahiers checks were available and were still locked in vault and there was no way to get them. What a waste of time.

My fiancée, who runs a business in Gardena, can't leave work all day long enough to save time to go to the bathroom to provide a satisfactory service to the customer, so I have to take the responsibility of going to the bank to save money almost every day. However, it is very unpleasant to meet the manager Jennifer and Randy at this branch in the morning. I've never seen them say hello, and when I deposit with a Debit Card, I treat them as if they were interrogating at the police station (sometimes preventing deposits rather than withdrawals), as if they were a customer (as if my sons and daughters were similar in age) The service is messed up as if I'm dealing with it, so I don't like to face such rude humans from the morning, but as a business owner, I have to go somewhere close because I have to be busy in the morning. When it comes to business with the staff, there is no problem, but there is a trick that makes you feel like a warrior who occasionally appears somewhere and goes to work to fight customers. Perhaps looking at these two reviews, I will guess that it is not my own feelings. I don't understand how they are manager with a service spirit that doesn't have basics. Or, if they have a personality problem, they better go to the doctor, and I don't know why they're giving their crooked minds to customers. They are not really professional, I'm really sorry for the time I had to write this article. I was shocked by Wells Fargo to see such a rude manager working in the service industry of the bank. This is the point I want to never go again. Until a new manager comes.

The worst Wells Fargo branch I've ever visited. They've never had a sense of urgency but today they proved their customer service is lacking as well. I walked in an explained my debit card was cancelled, they asked me to wait 10-15 minutes for a temporary one. It was a half hr wait only for the same person to tell me they couldn't help me without my ID. Why didn't he specify when I first told him what I needed? Then, the teller, Christy, had the gall to be annoyed that I was upset about not being able to take my money out. She made a whole deal about how she was just doing her job. However, once our business was done I wished her a good day, she did not respond and barely acknowledged it. How can you say you're doing your job when when you're completely disregarding customer service? Just absolute trash. I will be closing my account once my debit card comes in thanks to this branch.

Absolutely the worst service ever.my branch is closed so i was forced to use this awful establishment.Latin Men save the Machismo for OUTSIDE work n just do ur job n dont let ur "street attitude" carry over in your work very unprofessional.Go to the boxing gym if you want to be Canelo!!

its been closed for almost a month and this like the only Wells Fargo bank in gardena. super inconvenient

Why are there always 13 teller windows, and only two are ever open at almost every surrounding Wells Fargo? It’s very inconvenient. Can you please hire more tellers? Trust me, and there are a lot of people out there that need a dang job 😐

Stopped by to deposit my check and waited in line which went quickly and noticed a gentleman wearing no mask while in line outside and he asked the security officer about water and the officer replied that there was no water inside, and was allowed in to make his Banking transactions WITHOUT ! A mask or any face covering the gentleman stated he had breathing issues which prevented him from wearing a mask and eventually placed a face covering on his face after being in line inside the Bank for a period 5 to 10 minutes. I care for a senior who is considered a high risk for contracting the Corona Virus and I do not wish to contract or pass on to anyone else because of another person's failure of not wearing a face covering and may or may not be showing signs of being infected as we are seeing a spike in cases of people contracting the virus. This is not acceptable behavior on any level , it is wreckless . That customer should have not been let inside the Bank until a face covering was already in place. I informed the guard that the person should not have been let in. One other customer also brought it to the guards attention.

Visit was fair however I wasn't satisfied with the help. Gaurds have guard card but not a weapons permit🤨🤨🤨 I will be looking for a different bank which offers proper security for when I deposit checks. No excuse to have unarmed guards at a bank.

On 03/09/21 at 3:00 i and 5 of my business partners had a appointment to open a business account. Got there to hear well fargo representative say sorry all appointment were cancelled today. No one called me to tell me that. All of us coming from different directions. My associates were all mad.