Bank of America (with Drive-thru ATM) W Redondo Beach Blvd, Gardena

I made a deposit at this location 1450 w Redondo Blvd Gardena , ca of my employment check $3150 ATM ID number is ICAD4179 this machine swallowed my check and canceled the transaction. Never gave me the check back also did not produce a receipt for this transaction just a blank small paper now my account has been placed on a negative almost $2000 I’ve reported this fraudulent issue to several Bank of America representatives only to get the run around. And have been told BOFA representatives to contact my Boss who is also not responding to my issue it’s definitely fraudulent activity with this particular bank . I deposited the Same work check two weeks prior with no problem just a three day hold . But with my second deposit vanished I had to wait forty five day’s for an investigation only to receive a letter to inform me that the check couldn’t be located. Let’s be (REAL) BANK OF America is practicing fraudulent activities with there clients I’ve been banking with this fraudulent bank since 2016 and have nothing but negative comments about their practices I’m seeking legal alternatives to defend this situation , but to all who bank with this entity BOFA YOU “ should pull your funds out immediately and never use their ATM’s other then that if you like magic just watch your funds disappear before your eyes . Which will happen soon hope this helps the next person decision. Thank you for reading

There's one teller for handicap and one teller for the rest so two tellers working during lunch hours. Obviously this branch is short staffed and I see similar complaints from others as well. The bank's response is to use the ATM or online? Obviously people are in line to talk to someone or their business cannot be handled using the ATM machine. How do we escalate this up so that there's actual changes to customer service?

I will never waste my time with this particular Bankofamerica because it's always extremely crowded and you get very poor Customer Service Assistance which is very slow!!! This bank is also ghetto!!

This location doesn’t have enough tellers and the wait and line is always an hour + wait time. Other branches are much more efficient even with the long lines they move much faster.

Waited 2 hrs and after I complained the manager said they were short staff. There was only 1 teller and 1 teller on the handicap side. They need to let the people that are waiting outside know about this just so they have a choice to stay or leave.

Worst service ever ! There is a line out the door and there are only (2) tellers open! I would rate 0 stars if I could.

Every time it takes at least 30 minutes to wait in line for any business transaction

I went to take $460 out to pay for my weekly hotel and the atm told me the machine was broken and the transaction was reversed. It was never reversed and showed up as posted. Had to sleep in my car a result and now I’m being told I have to wait up to 30 days to get my money. When I call the bank nobody answers I went inside and called the bank I watched workers ignore the phone . I shouldn’t have to wait this long for money that’s mine. This put me in such a bad position

Just had money stolen from my account at this location. Pretty sure their ATMs are compromised as I had only come here for the first time just a few weeks ago. Prior to me using these drive thru atms, I had never had a problem. I'd steer clear of this bank.

How is this corporate greed bank still in business? Why are we waiting in line for nearly 2 hours to see a teller when they have about 30 empty window tellers with only 2 actual people working behind the windows. Poor tellers are so stressed and it seems like supervisors or managers avoid eye contact with you and stare at their computer screens and avoid any type of greeting to the average walk in customer.