Wells Fargo Bank Southwest Pkwy, College Station

PATHETIC Only one banker in the entire branch. The hispanic lady behind the counter is also very rude and refuses to let customers in without an appointment even though employees are sitting around doing NOTHING!

They lied to us about getting a bonus when you do a direct deposit within 3 months of opening the account.Even after me and my sons have done all that was required to get the bonus,they come up with some excuse as to why we cannot get the bonus.My sons and myself have now closed our wells fargo account.Chase bank has offered the same bonus and have paid up.

Very GREAT customer service. We went in for a car loan, and we had to wait on the underwriters at another company to process and approve the loan for 2 hours. And while we waited the banking manager Baylor Lyon and the bank teller Mrs. Davis sat and waited with us and were very nice, friendly, and personable. They made the time spent waiting in the bank so much more pleasant. This is some of the best customer service I have ever had. These two will help you out in any way that they can, and this bank goes Above and Beyond my expectations. Every time I've come into this bank, I have always felt very welcomed and taken care of. Highly recommend this wellsfargo for anyone!!

David Latham was AWESOME! Informative & truly cares about the needs/wants of customers... I forgot to mention funny! Thanks WF for having him on your team! Great asset!

I tried coming in the other day because I have no a.c. and the doors where locked. A couple shows up and a guy in a blue dress shirt shows up to let them in. Treat everyone fair, this location has subpar service. Will be switching to Chase soon. And no Wells Fargo I don't want to hear your excuses and I will not call to discuss the situation.

Richard is an awesome Relationship Banker. I would recommend coming to him for all banking needs!

The person who help me was Linda very friendly with me and my 1 yr old baby boy and Fast I was able to open account with Wellsfargo when I thought i had a balance. I was satisfied with the service.

Very slow drive-thru teller was not friendly I don't know what's up with all the Wells Fargo's in College Station but every drive-thru is slow and knowing that there's a pandemic you think they'd hire more drive-through tellers after moving here from Houston where I was greeted by my name every time I pulled in the drive through it's a pale comparison if this is how Wells Fargo is in a different city then I don't want to be a client anymore

Good place. The lines are sometimes kind of long but the customer service is great. I got there at 5:59 and they still helped me out even though it was almost closing time.

I am really grateful with their service. They are so customer friendly. Thanks