Webster Bank Waltham St, Lexington

I think it's unfair to rate this branch as if it's the whole company. A reviewer previously rated this Lexington location with one star and clarified he was rating Webster as a whole. This totally defeats the purpose since the rating specifies this branch. I have had nothing but warm, friendly, helpful, fast experiences, being welcomed BY FIRST NAME and expectations exceeded by nearly everyone in this branch. This rarely happens in the business world today and I wish Webster's Lexington branch model could be cloned. It's always unfortunate, and unhelpful, when someone rates a company low (or high) and doesn't give any detail as to why. With only a handful of reviews, including a low one done illogically and other low ones done without detail, it gives a false indication of this branch's true rating. Perhaps more people will chime in SPECIFIC TO THIS BRANCH and give detail for a more actual representation.

what kind bank don’t accept cash??? is US cash not good enough for this bank or just don’t accept cash from asian? what is the deal with bank don’t care about Customer. GG my cash is not good enough for you i guess

Webster was offering some good promotional bonuses. I opened an account at this branch and they did a good job explaining all the requirements. I received the bonus exactly as they explained it would occur.

Worst bank I've ever dealt with. Don't open an account here. They are awful ! Let me clarify . Its the whole company, not a specific location. Webster is the worst!