WaFd Bank Sw 5th Ave, Portland

I truly don’t understand how this bank still functions. They are trash. They don’t answer their phones during business hours. Their branch is wildly inaccessible. Cannot wait to transfer to a different bank. EDIT: Out of curiosity, how did "elevating this to management go?" Its another week that my online banking randomly doesn't work and the branches/atm's are literally inaccessible. I've already opened a new account elsewhere but it's shocking how terrible this financial institution continues to be. For the sake of your customers, you should really just close your doors as you are unable to provide the resources and care to customers.

Extremely rude and unprofessional. The lady that works here should be fired but I am sure that the equally as rude manager gave her a promotion. Would not recommend this branch ever

I would like to leave this simple review for anyone looking for this bank. I am not from the area, and I had no idea that WaFd existed apart from the most wild of my hallucinations. It was recently confirmed that the bank is, in fact, an actual thing and is on this planet. WaFd may not be of this earth, but she made her home here. It is a chaotic entity glitching in and out of our reality and I will die on that hill. The only reason it wouldn’t be five stars is because I still don’t fully believe it exists and it’s way out of the way for me to get to. But because it’s an actual thing, five stars.

All of their tellers and service is great.

Washington federal is not of this earth. It is a chaotic entity glitching in and out of our reality and I will die on that hill.

Employees are friendly and I love that WAFD Bank is a portfolio lender! Keep it local!

The manager there is very unhelpful and passive aggressive! The banks systems are antiquated and the employees seem uninterested.

Quite a nice location with friendly staff. Still under construction.