WaFd Bank E 1st St, Alamogordo

"Goes above and beyond to help meet client needs" is the first thing that comes to mind. No hidden fees or unexpected delays on transactions and - more importantly - personal attention to important matters like making sure transfers and deposits happen on time. It really shows how much the staff at this branch care when they take the time to listen to a complex situation and then find the best way to get it done instead of trying to rush you out of the office or trying to avoid fixing a problem like I've experienced with other banks. One time, the Assistant Branch Manager offered to help with another bank's processing issue so it didn't negatively impact my account; a different time, the Branch Manager sat down with me to explain how to fill out one of their forms. Really friendly people that make you feel like one of the family.

Waste of time and money, I started a checking account January still no ATM card, friendly staff but they have no idea what a bank is at all. I closed the account