Vision Kia of Canandaigua Rochester Rd Rte, Canandaigua

Staff is always so knowledgeable, friendly and does what they can to take care of the customers. Will definitely go back!

Justin was great didn’t waste my time said what he was going to do and did it … best experience I have had at a dealer in a while.. would recommend him to others !!!

I made an appointment recently to get the ECU updated on my car, which was a free service covered by Kia. When the appointment finished, they charged me for an oil change (I'm assuming because my sticker was old, but it had actually been changed recently). I do not have any experience with dealerships so I didn't argue, I just paid the $45 and left. My boyfriend was upset that they charged me for this service without asking me first if I wanted it done, so he called and spoke with one of the managers, Chad, who told him I could bring my credit card in for a refund on the oil change. Chad was beyond helpful and very nice about the situation. He assured me that this was not procedure and issued the refund. Would have given 5 stars if it weren't for the mess-up with the oil change, but I was very pleased with the way Chad handled it. Everyone was very friendly and accommodating!

After having multiple obnoxious experiences at car dealerships across the Rochester/Canandaguia area, we finally found a good deal and experience at Vision Kia. Recently purchased a 2016 Kia Forte' from Vision. Was pleasantly surprised by the professional and non-pushy sales staff! We worked with Adam, who was fantastic and never made us feel rushed or "worked over". The finance manager, Shawn, was very knowledgeable, and allowed us to make our own informed decisions about warranty options that best suited our family's needs for the long-term. Hands down the best car buying experience we've ever had! Thank you Vision Kia, you've got lifelong customers from us for sure!

I could not say enough positive things about this dealership. I am a young, single mother with a slightly less than average credit score... I was in a bind to get a car as soon as possible and not only did everyone on staff take the time to help me -- they really HELPED me. They were consultative, informative and extremely caring. It was a true relief and a stark difference from the aggressive and condescending places I had experienced in the same day. They extended me many favors and helped me get into a car I LOVE instead of one I simply settled for. I recommend this institution all the way.

I thank you Andy and Patrick for their pleasant work.I am LOVING my Seltos.

I have been a customer of Kia, going on 3 years. I lease my vehicles and have had nothing but the best service! I currently have a 2016 Kia Soul and had a 2014 Kia Soul previously. I love that car! They are very roomy, great on gas, turn on a dime, and have a nice ride. The service department and salesmen are all very helpful and friendly. Joe Porcaro was my salesman in 2014 and again this time. He is very accommodating, making sure I got what I wanted!I always go there for my car needs and servicing and will continue to do so! Thanks for an awesome Kia experience!

We reached out to a number of Kia dealers within 100 miles of Syracuse for a Sorento. Vision Kia gave us the best price, partly due to them making first payment (up to $400) for military and 1st responders. They gave me what I asked for on my trade, so we took the trip to Canandaigua to close the deal. Kudos to Brian the sales manager for running a great shop - Eric and Jason made the process very smooth, we were in and out of the dealership in about an hour, including a thorough walk-through by Jason of the features on the Sorento. Very pleased and highly recommended!

I have purchased 5 vehicles from this dealership, and have used them for the service on all of them as well. These guys are always upfront and a pleasure to deal with. Ben Burell has been my salesperson and I will return to him again when I need another vehicle. Chad in service has always been great as well, honest, helpful and professional.

I couldn’t say enough good things about buying a vehicle at Vision Kia Canandaigua. Jason was honest and upfront about what to expect in the sales process. Great team of guys worked very hard at putting the sale together and went above and beyond at making sure I went home with the car I wanted. Thanks Again Vision Kia of Canandaigua !!